Claims Manager – Professional Liability

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Counterpart

SiteLinkedInTodas as Vagas

11 - 50 funcionários

☁️ SaaS

🤝 B2B

Insurance • SaaS • B2B

A Counterpart é uma empresa focada em oferecer seguros de responsabilidade de gestão, sob medida para proprietários de pequenas empresas e corretores de seguros. O portfólio é abrangente e inclui coberturas de D&O (Directors & Officers), EPLI (Employment Practices Liability), responsabilidade fiduciária e responsabilidade civil geral. A Counterpart é reconhecida por sua abordagem inovadora para mitigar riscos e gerar valor por meio de uma plataforma fácil de usar, que impulsiona eficiência e eficácia na gestão de sinistros e na avaliação de riscos. A empresa tem o compromisso de apoiar pequenas empresas na navegação de riscos financeiros com insights personalizados e orientação especializada. A Counterpart faz parceria com corretores para aprimorar a experiência dos clientes e oferece integração via API para uma entrega de serviços sem atrito.

Descrição

• Achieve or exceed claims management case load and goals, applying sound judgment and legal knowledge. • Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned. • Actively manage each claim assigned in a way that produces the most timely and cost-effective resolution. • Build and maintain positive and productive working relationships with internal and external customers. • Direct and monitor assignments to experts and outside counsel, and hold those vendors accountable. • Support our data collection efforts and models using our Agentic Claim Experience (ACE) system. • Identify and escalate insights into emerging claims trends across industries and key business segments. • Offer user-level feedback to support the continuous improvement of our claims handling processes.

🎯 Requisitos

• At least 10 years of professional experience, with at least 5 years of experience litigating or managing professional liability claims. • Bachelor’s degree required; law degree (J.D.) and professional designations (RPLU, AIC, etc.) highly preferred. • Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire. • Proven ability to work both independently on complex matters and collaboratively as a team player. • High level of personal initiative and leadership skills. • Exceptional time management, problem solving and organizational skills. • Comfort and skill operating in a paperless claims environment. Familiarity with Google Workplace is preferred. • Willingness to quickly adapt to change and use creative thinking and data-driven insights to overcome obstacles to resolution. • Strong communication skills, both verbal and written. • Ability to succeed in a full remote workplace environment, and travel as necessary (approximately 10-15%).

🏖️ Benefícios

• Stock Options: Every employee is able to participate in the value that they create at Counterpart through our employee stock option plan. • Health, Dental, and Vision Coverage: We cover up to 100% of your monthly contributions for health, dental, and vision insurance and up to 80% coverage for family members. • 401(k) Retirement Plan: We value your financial health and offer a 401(k) option to help you save for retirement. • Parental Leave: Birthing parents may take up to 12 weeks of parental leave at 100% of their regular pay. • Unlimited Vacation: We offer flexible time off, allowing you to take time when you need it. • Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. • Home Office Allowance: As a new employee, you will receive a $300 allowance to set up your home office. • Wellness stipend: $100 per month to spend toward an item or service that supports your wellness. • Book stipend: To support your intellectual development, we offer a book stipend for relevant materials. • Professional Development Reimbursement: We provide up to $500 annually for courses, workshops, or certifications. • No working birthdays: Take your birthday off, giving you the opportunity to relax. • Charitable Contribution Matching: For every charitable donation, we will match it dollar for dollar, up to $150 per year.