Customer Life Cycle Growth Manager

🕒 Julho 29

🏈 Alabama, Arizona, +3 estados a mais – Remoto

🏈 Alabama – Remote 🌵 Arizona – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🤠 Texas – Remote

💵 $130.000 - $150.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📈 Marketing de Crescimento

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Yourgi Pet

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏥 Saúde

🍽️ Alimentos e Bebidas

💼 Consultoria

Healthcare • Food & Beverage • Consulting

Yourgi Pet é uma plataforma de cuidados para animais de estimação voltada para o consumidor, que conecta os donos de pets a uma rede verificada de cuidadores e locais de atendimento para serviços como hospedagem, creche, passeios com cães, banho e tosa, atendimento veterinário e treinamento. A empresa oferece um aplicativo e sistema de reservas online, profissionais com antecedentes verificados, agendamento 24/7, busca por localização, monitoramento por webcam e um programa de recompensas para simplificar o agendamento e gerenciamento dos cuidados dos pets em várias localidades nos EUA.

Descrição

• Spend the majority of your time deploying and measuring high-impact campaigns that build deep trust with our pet parents and professionals. • Collaborate across the team to ensure the journey from signup through repeat booking is cohesive, on-brand, and trackable to Gross Bookings Value (GBV). • Partner with Product to deliver dynamic, value-driven experiences—utilizing AI-driven content, localized updates, and targeted provider matches. • Act as an interconnected problem solver within the marketing function to ensure our communications deliver genuine value rather than just discounts, setting the Yourgi brand apart from the competition.

🎯 Requisitos

• 3-5+ years in lifecycle marketing, CRM, or retention marketing — ideally at a marketplace, subscription, or consumer app where repeat behavior (not just acquisition) was the core KPI. • Proven track record improving a specific retention metric — repeat purchase/booking rate, churn reduction, LTV expansion, etc. • Hands-on platform ownership — not just "used a CRM" but built and owned the segmentation logic, journey architecture, and send calendar independently. • Comfort operating with ambiguity in an early-stage/startup environment — Yourgi is 5 markets in, still building infrastructure, experience advocating for investments is a must • Two-sided marketplace experience (nice-to-have, not required) — understanding that you're building trust with both pet parents and Yourgi Pros is a meaningfully different skill than single-sided consumer lifecycle work. • Lifecycle marketing platform expertise (Klaviyo, Braze, Iterable, or similar) — hands-on experience building segmented, triggered, multi-channel journeys (email/SMS/push), not just campaign sends. • Retention and cohort analytics — comfort defining and tracking metrics like second-booking rate, ABPU, and cohort-based LTV; ability to build/read dashboards without heavy reliance on a data team. • Behavioral segmentation & personalization — experience using customer data (booking history, engagement signals) to trigger relevant, timely comms rather than blanket promotions. • Referral and loyalty program design — knowledge of what actually drives referral behavior (timing, incentive structure, and referral conversion paths, directly tied to your 180-day goal.

🏖️ Benefícios

• Health, vision, dental, long & short-term disability, and life insurance • A startup mentality company with stable private equity funding • 401k match • Pet care discounts • Flexible time off • Parental leave • Opportunity to grow your career with a network of like-minded professionals