Surgical Applications Specialist

🕒 Setembro 4

⚜️ Louisiana, Oklahoma, +1 estados a mais – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of ZEISS Group

ZEISS Group

10.000+ funcionários

🏭 Manufatura

🏥 Saúde

🧬 Biotecnologia

Manufacturing • Healthcare • Biotechnology

A ZEISS é uma empresa de tecnologia líder internacionalmente, operando nos campos de óptica e optoeletrônica. No exercício fiscal anterior, o Grupo ZEISS gerou uma receita anual totalizando 10 bilhões de euros em seus quatro segmentos: Tecnologia de Fabricação de Semicondutores, Qualidade Industrial & Pesquisa, Tecnologia Médica e Mercados de Consumo (status: 30 de setembro de 2023). Com cerca de 43.000 funcionários, a ZEISS está presente globalmente em quase 50 países, com cerca de 30 locais de produção, 60 empresas de vendas e serviços e 27 instalações de pesquisa e desenvolvimento (status: 30 de setembro de 2023). Fundada em 1846 em Jena, a empresa tem sua sede em Oberkochen, Alemanha. A Carl Zeiss Foundation, uma das maiores fundações da Alemanha dedicada à promoção da ciência, é a única proprietária da holding Carl Zeiss AG. Privacidade de dados: www.zeiss.com/data-protection Impressum: http://zeiss.com/publisher Esta é a conta oficial da ZEISS no LinkedIn. Ela segue a Netiqueta ZEISS: www.zeiss.com/netiquette

Descrição

• Manage the assigned territory by contacting customers, scheduling high-volume on-site training appointments, arranging travel, and addressing customer inquiries. • Deliver tailored training to physicians and staff on medical device operation and clinical applications. • Answer complex questions, identify and resolve issues, and conduct follow-up visits. • Monitor customer commitment using ZEISS Surgical Suite and provide feedback to management and the Surgical Suite sales team. • Maintain in-depth knowledge of the ophthalmic surgical industry and competitive devices. • Coordinate on-site trainings with Surgical Application Specialists in adjacent territories and assist in other territories as needed. • Maintain and update product knowledge on Carl Zeiss products. • Collaborate with marketing and surgical sales teams to keep training materials current. • Attend and support trade shows, conferences, exhibits, and seminars. • Serve as the customer subject matter expert for Surgical Suite technical and clinical issues and resolve difficult situations. • Identify and communicate sales leads and influence purchasing decisions; provide sales support. • Complete administrative tasks including calendars, expense reports, CRM, and product training checklists. • Support field training of new Surgical Application Specialists and Sales Representatives. • Provide feature-improvement feedback to product managers. • Develop training content and present lectures and workshops. • Support management with resolving field issues and train on ancillary surgical instruments when schedule permits.

🎯 Requisitos

• Minimum 5 plus years of experience in an ophthalmic surgical setting, ophthalmic industry, or comparable experience. • Possesses in-depth knowledge of cataract surgery and IOL calculations, ocular anatomy and pathology as they relate to ophthalmic surgery. • Must hold industry standard credentialing. • Requires effective communication skills and teaching ability to direct customers in a surgical environment. • Stellar communications skills (written & verbal) and teaching ability to work with customers in challenging situations. • Demonstrates exceptional judgment and decision making with defined procedures and practices to determine appropriate answers. • Medium level skills in computers and accompanying software (Microsoft Office—Word, Excel). • Capacity to handle difficult situations and deal effectively and harmoniously with various personnel, internally and externally, at all levels. • Must travel overnight and work occasional weekends. • Well organized and capable of working independently with no supervision. • Must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval. • Requires valid driver’s license and good driving record.

🏖️ Benefícios

• Medical • Vision • Dental • 401k Matching • Employee Assistance Programs • Vacation and sick pay

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