Client Relationship Manager, Radiology

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🕒 Junho 3

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Zotec Partners

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

⚕️ Seguro de Saúde

💸 Finanças

☁️ SaaS

Healthcare Insurance • Finance • SaaS

A Zotec Partners é uma provedora de soluções tecnológicas para o setor de saúde, especializada em serviços de Gestão de Ciclo de Receita (RCM) de ponta a ponta. Eles oferecem um conjunto abrangente de soluções tecnológicas e de dados projetadas para otimizar a receita e melhorar a experiência financeira para práticas de saúde e seus pacientes. A Zotec está comprometida com a inovação e conformidade, comprovado por suas diversas certificações de indústria e uma equipe de especialistas dedicados que se esforçam para melhorar o desempenho da organização e o atendimento aos pacientes.

Descrição

• Serve as the primary liaison with assigned clients • Work within Zotec departments to optimize Revenue Cycle Management results • Work proactively with clients to shape RCM goals and expectations • Provide reimbursement analysis and management reporting • Advise clients of industry and regulatory trends that may impact their practice • Inform clients of Zotec’s role in helping navigate healthcare challenges • Maintain understanding of assigned clients’ overall business needs and RCM goals • Review and analyze RCM metrics to assess and optimize performance • Conduct client meetings to review RCM performance and advise on business issues • Educate client groups on the benefits and value proposition of Zotec • Communicate with client groups regarding open items and project statuses • Keep organization informed regarding client satisfaction and feedback • Provide client feedback to the organization • Alert sales team to opportunities for growth with referrals • Maintain understanding of MACRA, MIPS, and relevant specialty issues • Maintain industry knowledge through education

🎯 Requisitos

• Bachelor’s degree with a concentration in Business Management or Accounting; graduate level degree preferred • Minimum 3 years’ experience in a medical billing client service role, Radiology preferred • Basic knowledge of CPT and ICD coding, MIPS, industry trends • Ability to confidently interpret RCM data and communicate results, trends and opportunities to clients • Expertise in Microsoft Office suite of products • Excellent analytical, communication and organizational skills • Ability to facilitate meetings with groups of physicians and practice stakeholders. • Ability to work in a team environment

🏖️ Benefícios

• Collaborative culture • Professional growth opportunities • Holistic wellness initiatives • Community involvement