Strategic Services Associate – Hospital Coding

Job not on LinkedIn

🕒 August 25

🌲 North Carolina – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 27%

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Logo of Duke Careers

Duke Careers

10,000+ employees

Founded 1924

💼 Consulting

🏥 Healthcare

📚 Education

Consulting • Healthcare • Education

Duke Careers is a platform connected to Duke University's rich legacy, established in 1924. It aims to celebrate the centennial of Duke University while providing resources, stories, and interviews that reflect the university's history, current achievements, and future aspirations. A key focus of Duke Careers is to engage with alumni and the community, showcasing the transformative impact of education and leadership within the university.

📋 Description

• Contribute to performance improvement activities in operational and/or clinical arenas • Monitor compliance with regulations and accreditation standards and design strategies to enhance compliance • Perform quantitative and qualitative analyses for strategic, operational, clinical, and financial decision-making • Develop recurring and ad hoc analyses using internal data and external benchmarking resources • Conduct Vizient data pulls and analysis, including benchmarking, utilization, cost, quality, clinical, and operational data • Clean, validate, reconcile, and manipulate large datasets • Identify trends, outliers, performance gaps, and improvement opportunities • Develop dashboards, reports, scorecards, and executive-ready presentations • Partner with Finance, Decision Support, Clinical Analytics, and other data teams • Establish baseline performance metrics and measure improvement initiative impact • Support business cases, opportunity assessments, forecasting, and return-on-investment analyses • Serve as project manager or project-management support for strategic and operational improvement initiatives • Develop project charters, workplans, timelines, milestones, and deliverables • Coordinate cross-functional meetings and project teams • Maintain project trackers, action logs, risk/issue logs, and status reporting • Identify risks, barriers, and dependencies and escalate issues • Support physician documentation improvement initiatives with physicians, CDI, HIM, Coding, Revenue Cycle, and clinical leadership • Analyze documentation trends and opportunities and create education materials, performance reports, and feedback tools • Track documentation improvement and quantify financial, quality, coding, and operational impacts • Support margin improvement initiatives through data-driven opportunity identification and project execution • Analyze revenue, expense, utilization, productivity, supply cost, labor, reimbursement, and other financial/operational drivers • Quantify savings, revenue opportunities, and financial impacts • Track expected versus realized financial benefits • Support labor productivity, supply utilization, purchased services, revenue optimization, clinical variation, throughput, capacity utilization, and other margin initiatives • Conduct research and analysis for strategic planning, market assessments, service-line planning, and organizational priorities • Prepare executive presentations, briefing materials, dashboards, and decision-support analyses • Support rapid-turnaround analyses and special projects • Produce Vizient benchmark analyses, executive dashboards, opportunity assessments, project workplans, initiative trackers, documentation analyses, margin assessments, realization trackers, executive presentations, and post-implementation analyses

🎯 Requirements

• Bachelor’s degree in a business or health-related field is required • Minimum of 5 years of work experience • 3 years of experience with significant responsibility for performance/process improvement • Experience leading work teams required • Effective written and verbal communication skills • Ability to communicate with customers/staff with diverse educational backgrounds • Ability to analyze data and processes for opportunities for improvement • Ability to manage numerous diverse projects simultaneously through effective priority setting, efficient use of time, and organization • Knowledge of accreditation standards and regulations related to health care • Attention to detail and accuracy • Computer literacy • Coding experience is highly preferred, preferably inpatient • Clinical experience is preferred • RHIT/RHIA/CCS certification is preferred

🏖️ Benefits

• Relocation Assistance (based on eligibility) • Remote work arrangement • Monday–Friday, first-shift schedule

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