Product Manager, Cloud FinOps, Services

🕒 June 29

🇺🇸 United States – Remote

💵 $82k - $93k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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11:11 Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

🏢 Enterprise

🔒 Cybersecurity

🤝 B2B

💰 Private equity on 2021-10

Enterprise • Cybersecurity • B2B

11:11 Systems is a managed cloud and IT resilience provider operating an award‑winning resilient cloud platform. The company offers managed public and private cloud, high‑performance object storage, backup and disaster‑recovery-as-a-service (DRaaS), managed security services (MDR, SIEM, EDR, zero trust), and networking solutions (SD‑WAN, SASE, multi‑cloud connectivity), plus consulting and continuity services for enterprise customers. 11:11 positions itself as a VMware Pinnacle Partner and emphasizes modernization, protection, and management of mission‑critical workloads for organizations across regulated industries.

📋 Description

• Lead the product organization’s participation in cloud financial operations, including analysis and reconciliation of usage, discounts, credits, support charges, and billing exceptions • Partner with Finance, Procurement, Billing, Connectivity, and strategic vendors to improve forecasting, purchasing, invoicing, escalation handling, credit reconciliation, reporting, and billing accuracy • Serve as a subject matter expert on cloud commercial constructs, payer-account implications, vendor licensing mechanics, committed-consumption frameworks, product interoperability, reporting, and monetization • Represent product interests in relationships with AWS, Azure, and other strategic vendors • Define and evolve 11:11’s managed public cloud services, including service scope, support boundaries, commercial alignment, packaging, and portfolio fit • Translate cloud and vendor requirements into product requirements, backlog items, roadmap priorities, policies, process improvements, documentation, and operationally ready workflows • Collaborate with Finance, Procurement, Billing, Engineering, Service Delivery, Operations, Connectivity, Sales, Marketing, and customer-facing teams • Follow the company’s Code of Business Ethics, data handling agreements, work procedures, policies, privacy practices, compliance training, and policy acknowledgements • Perform additional duties as assigned

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent years of related work experience required • 5+ years of experience as a Product Manager or in a similar role within cloud, managed services, infrastructure, or technology services environments • Deep knowledge of public cloud billing mechanisms and terminology, especially AWS • Familiarity with Azure billing, account structures, support models, commercial constructs, and cloud commerce frameworks • Experience analyzing cloud usage, discounts, credits, support charges, billing exceptions, and related reporting or forecasting needs • Strong understanding of commercial, support, licensing, and interoperability requirements and their effects on product packaging, monetization, operational workflows, and customer experience • Ability to define product requirements, manage backlogs, and translate complex provider and partner requirements into scalable product capabilities, process improvements, and roadmap priorities • Strong cross-functional leadership, analytical problem-solving, and stakeholder management skills • Strong communication skills and customer orientation • Understanding of managed services concepts preferred • Experience with service provider or MSP business models preferred • Familiarity with metering, billing, usage reporting, customer-facing portals or consoles, and related integrations • Experience working with AWS, Azure, and strategic technology vendors • Familiarity with AWS Marketplace commercial constructs, private offers, billing flows, and related go-to-market or operational considerations preferred • Occasional travel to 11:11 locations, data centers, customer sites, or industry events may be required • Must be legally eligible to work in the United States without visa sponsorship

🏖️ Benefits

• Comprehensive healthcare plan options • Retirement plan with company match • Life and other supplemental insurances • Paid time off and company holidays • New Parent Leave • Wellness programs • Variable incentives such as bonuses or sales commissions may be available