Director, Order to Cash

🕒 September 20

🇺🇸 United States – Remote

💵 $170k - $210k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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8am

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

⚖️ Legal

☁️ SaaS

💳 Fintech

💰 Private equity on 2024-08

Legal • SaaS • Fintech

8am is a professional business platform that helps law firms, accounting firms, associations, and other professional services manage billing, payments, compliance, and case/practice workflows. The company offers a suite of SaaS products — including LawPay, MyCase, CasePeer, DocketWise, CPACharge, ClientPay, and AffiniPay — that combine payments, practice management, document and case tools, and practical AI features to automate work, improve cash flow, and maintain industry-specific compliance. 8am emphasizes secure, compliant payments (PCI Level 1, IOLTA compliance for legal), integration with other tools, and measurable time and productivity savings for professionals.

📋 Description

• Own end-to-end billing, invoicing, collections, and payment settlement across subscription and transaction-based revenue • Reconcile payment transactions and merchant settlements • Lead operational oversight of SaaS/subscription and payments-based revenue • Partner with the Accounting Manager on ASC 606 revenue recognition • Build a collections strategy to reduce aged receivables and improve recovery rates • Select and improve billing, collections, and payment tools including Stripe, Workday, Salesforce, TSYS, and Zuora • Build documented processes that reduce manual work and error risk • Hire, mentor, and develop managers and specialists across billing, collections, and payment operations • Set team KPIs and service-level goals • Partner with Sales, Customer Success, Product, Engineering, and Risk on billing, collections, and payments • Represent Order to Cash in pricing and product decisions • Maintain internal controls across billing, collections, and settlements • Support audit and compliance work with the Assistant Controller • Champion AI adoption to accelerate close and reconciliation, reduce manual work, and improve forecasting

🎯 Requirements

• 7+ years of progressive experience leading billing, collections, payment operations, or revenue operations, ideally in fintech, payments, or SaaS • Experience building and leading teams, including managing other people managers • Track record of owning and improving end-to-end operational processes at scale • Revenue accounting exposure (ASC 606) across both SaaS/subscription revenue and payments/transaction-based revenue is strongly preferred • Experience with payment processing, card networks, ACH, and payment processors like Stripe, TSYS, or Adyen • Comfort with ERP, billing, and CRM systems such as Workday, Zuora, or Salesforce • Strong analytical skills • Advanced Excel • Hands-on experience using AI tools like Claude or ChatGPT to automate and improve workflows • Bachelor's degree in Accounting, Finance, Business, or equivalent experience • CPA is a plus

🏖️ Benefits

• Medical, dental, and vision plans, including a 100% company-paid HDHP plan for employees • Annual bonuses • Equity options • 401(k) or RRSP if in Canada, with a company match for all team members • Flexible Time Off • Paid holidays • Parental leave program • Wellness stipends • Mental health support • One-on-one nutrition coaching • Continuous learning through 8am.edu • Leadership programs • Professional development funds • Individually focused talent development • Charitable matching gift program • Paid time off for volunteer service • Company-sponsored volunteer events, both local and virtually • Virtual and in-person team-building events • Quarterly award recognition through the Rise & Shine Award of Excellence Program • Peer-to-peer appreciation platform