Global Client Manager – Retail, Lifestyle

🕒 July 16

🏄 California – Remote

🏄 California – Remote

💵 $120k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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A.P. Moller - Maersk

WebsiteLinkedInAll Job Openings

10,000+ employees

🚘 Automotive

🏗️ Construction

💼 Consulting

Automotive • Construction • Consulting

A. P. Moller - Maersk is a leading integrated logistics company that simplifies shipping and logistics through digital solutions. The company manages shipments and offers services ranging from pricing and booking to document submission and cargo tracking. Maersk operates a global and flexible ocean network, known for its commitment to reliability and extensive reach across various industries, including FMCG, retail, automotive, and pharmaceuticals.

📋 Description

• Manage strategic customer relationships and serve as the primary point of contact across multiple levels of client organizations • Develop and execute account growth plans that expand customer adoption of Maersk’s integrated logistics portfolio • Identify opportunities to increase share of wallet across Ocean, Air Freight, Ground Freight, Contract Logistics, Customs Brokerage, and Supply Chain services • Establish and maintain customer success metrics, KPIs, and critical success factors in partnership with Program Management teams • Coordinate cross-functional resources to support customer initiatives, implementations, and operational improvements • Monitor account profitability and support contract renewal discussions and commercial negotiations • Resolve complex customer challenges and act as an escalation point for strategic account issues.

🎯 Requirements

• Bring at least 5 years of experience within freight forwarding, logistics, supply chain management, or related transportation industries • Demonstrate strong account management skills with experience building customer growth strategies, pipelines, and account plans • Possess broad exposure to multiple logistics products such as Ocean Freight, Air Freight, Ground Freight, Supply Chain Management, or Contract Logistics • Apply strong analytical, organizational, and problem-solving skills to support customer growth and profitability objectives • Communicate effectively with stakeholders ranging from operational teams through executive leadership • Collaborate across diverse teams and influence resources that may not report directly to you • Demonstrate proficiency with Microsoft Office applications and the ability to quickly learn new technologies and systems • Bring a customer-focused mindset with the ability to uncover growth opportunities across existing strategic accounts.

🏖️ Benefits

• Company Car provided to support travel needs to customer • Health Insurance: Comprehensive medical, dental, and vision coverage for you and your eligible dependents, with multiple plan options to fit your needs • Paid Time Off (PTO): 15 days PTO + 4 floating holidays + 10 paid company holidays • 401 (k) Retirement Savings Plan with company match • Parental leave: Paid maternity and paternity leave to support you and your family during life’s important moments • Employee Assistance Program (EAP): Free and confidential counseling, financial planning, and wellbeing resources • Professional Development: Access to in-house training, global learning platforms, and mentorship programs to support career growth