Software Engineer III – AI/ML Platform Operations

Job not on LinkedIn

🕒 July 2

🏈 Alabama, Arizona, +39 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $105.3k - $140.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 51%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Provide technical leadership for AI/ML platforms including Palantir, AWS Bedrock, Amazon SageMaker, and related cloud-native technologies • Ensure platform reliability, scalability, performance, security, and operational readiness for production AI workloads • Support deployment, monitoring, maintenance, and lifecycle management of AI/ML solutions and Generative AI services • Establish operational standards, support models, service-level objectives, and platform governance practices • Design and implement automation, monitoring, observability, and operational tooling • Develop and maintain dashboards, health metrics, alerts, logging frameworks, and operational runbooks • Enhance CI/CD pipelines, deployment automation, infrastructure-as-code, and model release processes • Implement MLOps best practices for model monitoring, lifecycle management, and AI operational governance • Serve as a senior escalation point for complex production issues involving AI platforms, machine learning workloads, cloud infrastructure, and data integrations • Lead root cause analysis and corrective/preventive actions • Resolve performance, availability, deployment, and integration issues across AI and data ecosystems • Partner with engineering and business teams to restore service and minimize operational risk • Mentor engineers and platform teams • Influence platform strategy, architecture decisions, operational processes, and technology adoption • Collaborate with technical and non-technical stakeholders to align platform capabilities with business priorities • Stay current with AI/ML, Generative AI, cloud technologies, platform engineering, and reliability practices • Identify opportunities to improve operational efficiency, governance, security, and developer experience • Champion automation, observability, DevOps, SRE, and AIOps practices

🎯 Requirements

• 3+ years of progressive experience in software engineering, platform engineering, cloud operations, MLOps, DevOps, or related technical disciplines • Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience • Experience supporting production cloud-based applications and services in AWS environments • Strong experience with software engineering and automation using Python, Java, JavaScript/TypeScript, or Node.js • Experience with CI/CD, build, integration, and deployment tools such as Jenkins, Maven, GitHub Actions, or equivalent • Experience with cloud-native services including compute, storage, networking, databases, and serverless architectures • Experience building and maintaining operational monitoring, observability, and alerting solutions • Strong troubleshooting, incident response, and root cause analysis skills • Excellent communication, collaboration, and technical leadership capabilities • Experience with AI/ML platforms such as Palantir Foundry, Amazon SageMaker, AWS Bedrock, Databricks, or similar ecosystems • Experience supporting Generative AI applications, LLM-based solutions, prompt orchestration frameworks, and Retrieval-Augmented Generation (RAG) architectures • Knowledge of MLOps practices including model deployment, monitoring, governance, experimentation, and lifecycle management • Experience with observability and monitoring platforms such as Datadog, Splunk, Grafana, Prometheus, CloudWatch, or OpenTelemetry • Familiarity with AI governance, responsible AI principles, model risk management, and operational controls • Relevant cloud, AI/ML, DevOps, or platform engineering certifications • Ability to travel as needed for role, including divisional/team meetings and other in-person meetings • Must be authorized to work indefinitely in the United States • Must not require immigration support now or in the future

🏖️ Benefits

• Annual bonus eligibility for most roles • 401(k) with a company match • Career growth support and development opportunities • Remote-first Flexible Workplace • Flexibility to work from various locations including CSAA offices • Inclusive and welcoming workplace • Reasonable accommodations for qualified applicants and employees with disabilities or other limitations • Company-wide annual discretionary bonus through the Annual Incentive Plan (AIP), up to 8% of eligible pay