Engineer, Professional Services

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🕒 4 days ago

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Abacus Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

🔒 Cybersecurity

🏥 Healthcare

Cybersecurity • Healthcare

Abacus Group is a global managed IT and cybersecurity partner specializing in highly regulated industries, primarily financial services and healthcare. They offer integrated managed IT operations, multi-cloud and infrastructure management, managed cybersecurity (including endpoint protection, access controls, monitoring, vCISO and incident response), managed AI services, cybersecurity governance and advisory, and professional services. Abacus positions itself as an MSP + MSSP delivering 24x7x365 coverage, compliance expertise, AI orchestration, and white-glove, industry-focused support to enhance resiliency and regulatory compliance. The company reports supporting 1,200+ clients in 25+ countries, with 95% of clients in financial services and healthcare.

📋 Description

• Handling complex technical project tasks, project issues and initial troubleshooting for clients. • A client facing role with occasional in person visits to client sites. • Configuration and troubleshooting of servers and networks. • Configuration and migration of Cloud Services. • Management of small and medium sized projects. • Provide technical advice on planning and scoping calls. • Help achieve department goals by hitting personal KPI targets. • Some international travel and on-call requirement. • Some evening shifts, Working from Home. • Documentation of internal processes and guides

🎯 Requirements

• Strong technical skills with public cloud technologies, Azure specifically • Minimum 2-3 years’ experience in a system engineering role • Certifications preferred (AI, Azure Expert, MCSE, VCP, CCP) • MSP experience preferred • Must be able to work EST hours

🏖️ Benefits

• Part of a team of experienced technicians that challenge, support and mentor each other • Exposure to diverse array of technologies & opportunities to further technical education through online courses and certificate reimbursement • Competitive compensation & robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO