Field Service Engineer, Data Centers

🕒 September 10

🏄 California, North Carolina, +3 more states – Remote

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💵 $46 - $65 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 15%

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Logo of ABB

ABB

10,000+ employees

💼 Consulting

📦 Logistics

🚗 Transport

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Consulting • Logistics • Transport

<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.

📋 Description

• Lead on-site customer engagement as ABB’s primary representative • Plan and deliver service tasks aligned with customer orders and quality standards • Evaluate installed equipment and customer processes for performance improvements • Capture and relay upgrade, service, and modernization opportunities • Prepare job sites, support project teams, and oversee subcontractor activities • Troubleshoot, diagnose, and resolve complex technical issues using certified tools and methods • Prepare material lists and verify parts and tools availability and quality • Recommend and implement process, product, and service-delivery improvements • Produce technical reports, test records, and customer-signed documentation • Provide technical consulting, coach colleagues, support certifications, and train customers • Execute work in Power Delivery, Medium & Low Voltage Electrification, and Control Systems • Uphold ABB safety culture, lead HSE practices, report hazards, and ensure proper PPE use

🎯 Requirements

• HS diploma/GED with 10+ years hands-on experience; OR associate/trade certification with 8+ years; OR bachelor’s with 5+ years; OR HS diploma/GED with 5+ years equivalent work or military experience servicing critical power equipment • Advanced theoretical experience across all aspects of electrical design • Strong knowledge of NEC, safety codes, regulations, and QA requirements • Excellent oral and written communication skills for technical and non-technical audiences • Proven ability to analyze issues, improve processes, and drive quality outcomes • Ability to work effectively with maintenance teams, engineering groups, and management stakeholders • Project management or supervisory experience with demonstrated ability to lead and influence customers and peers • Skilled in MS Office, Google Suite, and project/issue-tracking platforms such as BIM, Compass, CxAlloy, and Procore • Experience with Emerson RX3i/Proficy, ABB AC500/Automation Builder, CP600 HMI/Panelbuilder, Zenon/Cimplicity, Woodward Easygen/LSS, networking tools, relay testing/configuration, and RTAC configuration preferred • Fluent in written and conversational English • Currently authorized to work and live in the United States

🏖️ Benefits

• Comprehensive travel accommodations, lodging, and per diem • Choice between two medical plan options • Choice between two dental plan options • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D • Short Term Disability — up to 26 weeks — Company paid • Long Term Disability — 60% of pay — Company paid, with buy-up to 66 2/3% • Supplemental benefits including accident insurance, hospital indemnity, critical illness, and pet insurance • Parental Leave — up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation based on years of service for hourly and non-exempt positions

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