Field Service Technician, System Drives

🕒 September 28

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ABB

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🚗 Transport

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Consulting • Logistics • Transport

<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.

📋 Description

• Support ABB’s growing systems drives business serving Pulp & Paper, Metals & Mining, and Cement industries. • Supervise installation of new equipment at customer sites according to manufacturer specifications. • Interpret maintenance manuals, schematics, and software tools. • Repair equipment using electronics knowledge, test instruments, computers, and hand tools. • Lead workers in servicing and repairing ABB equipment. • Instruct customers in electrical theory and operation of ABB Drives as required. • Lead drive system commissioning projects. • Consult with engineering personnel to resolve unusual system operation and maintenance problems. • Advise management regarding customer satisfaction, product performance, and product improvement suggestions. • Learn and use ABB tools including Drive Composer, Drive Windows, Control Builder, SAP, Concur, Outlook, and Citi-Bank Travel. • Drive service success to improve customer satisfaction, maximize customer retention, and increase profitability.

🎯 Requirements

• High School Diploma or GED and 7 years of technical work experience. • Associates Degree and 5 years of technical work experience. • Bachelor's Degree and 2 years of technical work experience. • Understanding of AC and DC drive systems. • 3 years of experience performing field service engineering for AC and DC coordinated drive systems. • 3 years of experience using test equipment including Oscilloscopes, Data Loggers, PDMA motor testing, and CMC measurements. • Work with ABB 800xA is a plus. • A special combination of education and experience must be demonstrated in the AC drives area. • Ability to analyze and test system hardware and software performance applicable OEM integrated machines. • Candidates must already have work authorization permitting them to work for ABB in the US. • Must be available 24/7 based upon business necessity. • Up to 80% travel required. • Ability to write detailed technical field service reports. • Ability to troubleshoot, test, repair, and service technical equipment. • Comply with ABB and customer safety requirements. • Complete all designated safety training on time.

🏖️ Benefits

• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation provided based on years of service for hourly and non-exempt positions