Referral Development Manager

🕒 October 16

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Abound Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

Abound Health is dedicated to empowering individuals of all ages with intellectual and developmental disabilities (I/DD) and complex medical needs. They offer a range of services including group homes, supported employment, and specialized consultative services, all centered on person-centered care. Their mission emphasizes the importance of advocacy, inclusion, and supporting not only individuals but also their families and staff.

📋 Description

• Expand and strengthen referral networks • Generate new member leads and support intake conversions across IDD, Pediatric PDN, and Personal Care service lines • Identify, cultivate, and maintain relationships with support coordination agencies, schools, and community partners • Schedule and conduct in-person visits, presentations, and follow-ups with partner organizations • Attend and host community events to represent Abound and promote brand awareness • Generate new client referrals and warm leads and ensure prompt communication and handoff to intake and care coordination teams • Track referral activity, conversion rates, outcomes, and trends using OnTarget, Microsoft Dynamics, and PowerBI • Provide ongoing support to referral partners, including performance updates, member outcome updates, and resolution of concerns • Ensure compliance with ethical referral practices, healthcare regulations, and internal policies • Report to the Chief Growth Officer

🎯 Requirements

• Experience in business development, outreach, referral relations, or community engagement, preferably in healthcare, human services, or IDD/PDN programs • Direct experience working in the Pennsylvania IDD, Pediatric PDN, or Personal Care communities strongly preferred • Strong relationship-building, communication, and presentation skills • Ability to analyze referral data, track KPIs, and report on performance trends • Familiarity with CRM or case management platforms, Microsoft Dynamics or similar • Highly organized with the ability to manage multiple contacts, visits, and deadlines • Valid driver's license and willingness to travel locally for community visits and events • Bachelor's degree in Business, Marketing, Human Services, Healthcare Administration, or related field preferred

🏖️ Benefits

• Comprehensive health benefits beginning on the 60th day of employment • Dental benefits beginning on the 60th day of employment • Wellness benefits beginning on the 60th day of employment • 401(k) plan available after 12 months of employment