Account Manager – Emerging Growth

🔥 12 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Absorb Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

💼 Consulting

📣 Marketing

🏥 Healthcare

💰 $59M Private Equity Round - Absorb LMS on 2017-09

Consulting • Marketing • Healthcare

Absorb Software is an AI-powered learning management system (LMS) provider that delivers a cloud-based platform for enterprise training, onboarding, compliance, upskilling, customer education, and partner enablement. Its SaaS platform includes course authoring, a large content library, reporting and analytics, integrations with HCM/CRM systems, e-commerce for selling courses, and AI agents to personalize learning and streamline administration. Absorb targets HR, L&D, compliance, customer success, and partner teams at organizations of all sizes, emphasizing scalability, security, and measurable ROI.

📋 Description

• Drive growth by expanding customer adoption of Absorb and uncovering upsell and cross-sale opportunities within existing accounts • Increase net dollar retention through proactive upsells, cross-sells, relationship management, and revenue protection • Lead client contract renewals, expanding Annual Recurring Revenue and strengthening partnerships • Identify, develop, and close new opportunities within assigned accounts as part of a land-and-expand strategy • Create proposals, statements of work, and other client-facing documents • Build trusted relationships with key contacts and position Absorb as a strategic partner • Manage the sales pipeline and report monthly and quarterly for business visibility • Become an expert in Absorb’s subscription models and guide renewal and expansion conversations • Participate in team meetings and collaborative projects to improve sales processes and performance • Develop internal partnerships across Customer Success, Support, Product, and Leadership • Stay current on product releases, training sessions, and industry insights • Manage a book of business and support customer value realization as accounts grow

🎯 Requirements

• Post-secondary degree, preferably in business or a related field • 1–2 years of experience successfully managing client relationships and driving revenue growth through upselling • Very strong time management and organizational skills • Very strong verbal and written communication skills • Outgoing and personable nature with a sales-driven attitude • Strong team player • Ability to thrive in a dynamic, fast-paced environment that changes constantly • SaaS or technology sales experience preferred • Experience working with a global client base preferred • Strong MS Office skills, primarily Excel and PowerPoint, preferred • Fluency in additional languages preferred • Experience working with industry tools such as Salesforce preferred • Must be legally eligible to work in the country applied to without sponsorship • Successful candidates are subject to pre-employment background screening, including a criminal record check

🏖️ Benefits

• Fully remote-first work with flexible work arrangements • Comprehensive health and wellness benefits • Retirement savings programs • Eligibility for two different bonus plans • Generous time off • Comprehensive medical and dental benefits based on your country of location • New Hire Equipment Allowance • Monthly Flex Allowance • Endless opportunity for career growth and internal mobility • Employee-driven DE&I programs