Billing Operations and Collections Analyst – Temp Contract

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Absorb Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

💼 Consulting

📣 Marketing

🏥 Healthcare

💰 $59M Private Equity Round - Absorb LMS on 2017-09

Consulting • Marketing • Healthcare

Absorb Software is an AI-powered learning management system (LMS) provider that delivers a cloud-based platform for enterprise training, onboarding, compliance, upskilling, customer education, and partner enablement. Its SaaS platform includes course authoring, a large content library, reporting and analytics, integrations with HCM/CRM systems, e-commerce for selling courses, and AI agents to personalize learning and streamline administration. Absorb targets HR, L&D, compliance, customer success, and partner teams at organizations of all sizes, emphasizing scalability, security, and measurable ROI.

📋 Description

• Collect on accounts by sending invoice reminders and communicating with customers via phone, email, or mail • Respond to customer inquiries via an automated ticketing system • Conduct Zoom meetings with customers to clarify invoicing issues • Perform customer and internal account reconciliations • Ensure customer accounts adhere to the company collection policy • Post customer payments by recording credit card transactions and entering them into accounting software • Reconcile the accounts receivable ledger to ensure payments are accounted for and properly posted • Investigate account discrepancies using information from sales, customer support, and customers • Resolve and validate deductions by entering adjusting entries • Work with other departments to solve accounts receivable issues • Suggest process improvements for billing and collections • Assist with other accounting duties and projects as required

🎯 Requirements

• 2+ years of experience in a Billings role • 2+ years of experience in collections • High degree of accuracy and attention to detail • Exemplary interpersonal skills and exceptional verbal and written communication skills • Excellent time management and organizational skills • Well organized and able to handle multiple tasks quickly and accurately • High energy, flexible and willing to take initiative • Creativity and ability to rely on experience and knowledge to successfully collect receivables balances • Experience with AbsorbLMS, Zendesk, Zuora, and Salesforce • Subject to pre-employment background screening, including a criminal record check • Must show proof of legal eligibility to work in the country applied to without sponsorship

🏖️ Benefits

• Fully remote-first work with flexible work arrangements • Comprehensive Health and Wellness Benefits including retirement savings programs • Eligibility for two different bonus plans • Generous time off • Comprehensive medical and dental benefits based on your country of location • New Hire Equipment Allowance • Monthly Flex Allowance • Endless opportunity for career growth and internal mobility • Employee driven DE&I programs • Accommodation support during the recruitment process