Senior DevOps Engineer

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Absorb Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

☁️ SaaS

📚 Education

🏢 Enterprise

💰 $59M Private Equity Round - Absorb LMS on 2017-09

SaaS • Education • Enterprise

Absorb Software is an AI-powered learning management system (LMS) provider that delivers a cloud-based platform for enterprise training, onboarding, compliance, upskilling, customer education, and partner enablement. Its SaaS platform includes course authoring, a large content library, reporting and analytics, integrations with HCM/CRM systems, e-commerce for selling courses, and AI agents to personalize learning and streamline administration. Absorb targets HR, L&D, compliance, customer success, and partner teams at organizations of all sizes, emphasizing scalability, security, and measurable ROI.

📋 Description

• Own and operate the production environment, maintaining a holistic view of system health, availability, and performance • Design, build, and maintain infrastructure and platform systems using automation-first principles • Proactively create monitors and observability strategies (e.g., Sumo Logic, New Relic, Prometheus) to prevent issues before they occur • Apply AI tools (Claude, Cursor) to enhance infrastructure operations, including debugging, monitoring, and performance optimization at the system level • Measure, analyze, and optimize system performance to continuously improve uptime and user experience • Provide operational support for large, distributed systems, including participation in on-call and incident response • Diagnose and resolve complex production issues, and mentor others in debugging and troubleshooting approaches • Partner with engineering teams to improve reliability through testing, release processes, and system design • Contribute to and influence system architecture, ensuring scalability, resilience, and long-term maintainability • Participate in capacity planning, platform management, and infrastructure roadmap discussions • Drive automation and continuous improvement across infrastructure and deployment workflows • Balance speed and reliability through clear service level objectives (SLOs)

🎯 Requirements

• Bachelor’s degree in Computer Science or related field (or equivalent experience) • 7+ years in software development, IT, or similar • 4+ years in DevOps, SRE, or cloud engineering roles • Strong experience with AWS (Solutions Architect certification is a plus) • Hands-on experience with: • - Infrastructure as Code (AWS CDK, CloudFormation) • - CI/CD systems and deployment pipelines • - Monitoring, observability, and performance tuning • - Scripting experience (PowerShell preferred) • - Experience supporting and optimizing web applications at scale • Strong problem-solving skills with the ability to balance urgency and thoughtful execution • Ability to work cross-functionally across teams and time zones • Experience with AI tools (e.g., Claude)

🏖️ Benefits

• Fully remote-first work with flexible work arrangements 🏡 • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘 • New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦 • Endless opportunity for career growth and internal mobility 🌱 • Employee driven DE&I programs 🫶