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National Account Manager

Job not on LinkedIn

🕒 Yesterday

🇺🇸 United States – Remote

💵 $64.6k - $105.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Internova Travel Group's careers page, not through a job board

First seen by Remote Rocketship Yesterday

Still open on Internova Travel Group's site. Checked 1 hour ago.

Logo of Internova Travel Group

Internova Travel Group

5001 - 10000 employees

Founded 2008

📦 Logistics

🏨 Hospitality

✈️ Travel

Logistics • Hospitality • Travel

Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.

📋 Description

• Manage a portfolio of National-tier clients with structured engagement expectations and defined business goals • Serve as the day-to-day contact for travel program management, issue resolution, and reporting coordination • Develop and maintain account plans aligned to client goals, spend forecasts, and optimization opportunities • Facilitate structured client check-ins • Ensure delivery of agreed reports, SLAs, and service expectations • Work cross-functionally with Operations, Sourcing, and Commercial Operations to ensure seamless program delivery • Collaborate with the Manager, Inside Accounts to determine when accounts may shift tiers and require different delivery models • Monitor account-level profitability, renewal risk, and growth opportunities • Track and report client satisfaction trends and recommend improvements

🎯 Requirements

• 2–4 years of experience in account management, customer success, or program delivery • Strong client service mindset with the ability to balance responsiveness with prioritization • Experience working with structured service models and reporting frameworks • Comfort collaborating cross-functionally and navigating client escalations diplomatically • Strong time management and organizational skills • Excellent written and verbal communication abilities • Familiarity with Excel, CRM systems, and service tracking tools • Travel industry or B2B service experience preferred

🏖️ Benefits

• Choice of two medical plans • Two dental plans • Vision insurance • Flexible spending accounts (FSAs) • Company-paid life insurance and AD&D • Optional additional life insurance and AD&D • Disability insurance • Paid parental leave • Paid time off • 401k Plan with company match • Discounted employee travel options • Access to LinkedIn Learning webinars and courses • Discounted pet insurance • Discounted auto, home, & renters insurance • May be eligible for an incentive, commission, bonus, or discretionary bonus program based on company financial goal achievement and individual performance

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