Senior Solution Consultant

🕒 June 2

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ACI Worldwide

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

eCommerce

ACI Worldwide is an original innovator in global payments technology, delivering transformative software solutions that power intelligent payments orchestration in real time. This enables banks, billers, and merchants to drive growth while modernizing their payment infrastructures simply and securely. With nearly 50 years of trusted payments expertise, ACI Worldwide combines a global footprint with local presence to enhance payment experiences, addressing evolving payment challenges and opportunities.

📋 Description

• Lead strategic customer engagements across the full sales lifecycle, with a focus on fraud, risk, and payment optimization strategies • Translate merchant challenges (e.g. fraud losses, false declines, conversion gaps) into data-driven value propositions and solution strategies • Position ACI’s payment orchestration capabilities to enable smarter routing, decisioning, and performance optimization • Define and articulate business outcomes, including: fraud reduction and risk mitigation, authorization uplift and revenue recovery, improved customer experience and checkout performance • Conduct consultative discovery workshops, identifying key pain points across payments, fraud, and risk domains • Design end-to-end solution approaches combining payments, fraud detection, and data intelligence • Partner with Sales and Account teams to progress and win strategic deals • Build compelling executive narratives, proposals, and ROI models • Provide thought leadership on industry trends, including fraud evolution, regulatory impacts (e.g. PSD2/3), and payment innovation • Collaborate with Product and Product Marketing to shape roadmap direction and market positioning based on customer insights

🎯 Requirements

• 5–10+ years in one or more of the following domains: fraud & risk management (e.g. fraud detection, decisioning, chargebacks), payment intelligence / optimisation (e.g. authorisation uplift, routing strategies), merchant payments (acquiring, gateways, orchestration, wallets) • Proven experience in a consultative, customer-facing role (Solution Consulting, Pre-Sales, Advisory) • Strong understanding of fraud prevention strategies and trade-offs (approval vs risk vs customer friction) • Payment performance drivers (authorisation rates, routing, issuer behaviour) • Data-driven decisioning and optimisation techniques • Familiarity with payment orchestration platforms is a strong plus • Ability to translate technical capabilities into clear business value and outcomes • Strong stakeholder engagement and executive communication skills • Experience building ROI cases, value models, and business justifications • Ability to challenge customer assumptions and lead strategic conversations • Experience working with enterprise merchants in retail, eCommerce, or digital services • Exposure to regulatory frameworks (PSD2, SCA, etc.) • Data-driven mindset with ability to leverage analytics and insights to drive decisions • Comfortable working in complex, multi-stakeholder sales environments • Strong collaboration with cross-functional teams (Sales, Product, Marketing)

🏖️ Benefits

• opportunities for growth • career development • competitive compensation and benefits package • innovative and collaborative work environment