Implementation Engineer II

🕒 September 11

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ActivTrak

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

☁️ SaaS

⚡ Productivity

🏢 Enterprise

SaaS • Productivity • Enterprise

ActivTrak is a leading platform in workforce analytics, offering robust solutions for employee productivity monitoring, workforce management, and productivity measurement. With over 9,500 organizations utilizing its services, ActivTrak helps improve productivity and performance through insightful productivity reports, AI-driven coaching, and customizable dashboards. Its comprehensive features support time tracking, schedule adherence, capacity planning, engagement detection, and technology optimization. ActivTrak is dedicated to transforming workforce efficiency and security, facilitating data-driven decisions for enhanced performance and productivity management.

📋 Description

• Own technical execution for complex or high-stakes onboarding engagements, including enterprise deployments with MDM, SCIM, SSO, and ActivConnect • Serve as the escalation point for Level I, triaging inbound technical issues and routing unresolved issues to Solutions or Engineering with clear documentation • Guide customers through MDM-based agent deployment using Jamf, Intune, Workspace ONE, Kandji, and Hexnode, including PPPC/TCC configuration on Mac • Support ActivConnect enablement, including BigQuery, Analytics Hub, and custom data connection scoping • Use PowerShell, Bash, or similar scripting for deployment automation, diagnostics, or environment validation • Write and maintain technical runbooks, escalation guides, and deployment playbooks • Identify recurring technical friction points and surface product gaps or process improvement opportunities • Lead or support one-to-many technical enablement sessions on advanced topics • Partner with CSMs and Solutions teammates to scope technically complex accounts before onboarding

🎯 Requirements

• 2-4 years of experience in a technical customer-facing role: implementation engineer, technical account manager, solutions engineer (post-sales), IT consultant, or similar • Hands-on experience with MDM platforms (Jamf, Intune, Workspace ONE, or equivalent) • Working knowledge of macOS PPPC/TCC and enterprise Mac deployment • Comfortable with scripting — PowerShell, Bash, or Python for diagnostics and automation • Experience with identity and directory systems: Azure AD / Entra ID, SCIM, SSO / SAML • Familiarity with data integration concepts (BigQuery, Analytics Hub, or similar) is a strong plus • Clear written and verbal communicator — able to explain technical decisions to both IT admins and business stakeholders • Track record of helping less experienced teammates through documentation, mentorship, or structured escalation

🏖️ Benefits

• Position is remote within the US • Minimal travel • Limited physical demands • Equal-opportunity employer committed to diversity and inclusion