Insurance Training Manager, Bilingual

🕒 February 25

🇨🇦 Canada – Remote

💵 CA$65k - CA$85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📚 Learning and Development

🚫👨‍🎓 No degree required

👻 Ghost score 40%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Acturis Limited

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2000

☁️ SaaS

🛡️ Insurance

💸 Finance

SaaS • Insurance • Finance

Acturis Limited is a leading Software-as-a-Service (SaaS) provider in the general insurance sector, known for delivering digital transformation across commercial and personal lines broking, insurers, and Managing General Agents (MGAs). Operating globally, Acturis supports over 100,000 users in more than 40 countries by offering a reliable platform with an availability rate of over 99. 9%. The company facilitates the transaction of over £15bn of premiums annually on its platform in the UK alone. Acturis is recognized as a trusted and innovative choice for insurance brokers, consistently voted the best software platform in the UK by the Insurance Times eTrading Survey. With offices in six countries, Acturis continues to pioneer digital trading standards, providing tailored tech solutions for a diverse range of insurance market participants.

📋 Description

• Provide nationwide system training to new and existing customers • Provide consultancy to existing customers to improve their system use • Develop training materials to coincide with system upgrades • Design bespoke training courses for individual client needs • Conduct application training for new joiners and internal workshops when required • Proactively manage workload between training sessions • Promote application best practices • Take responsibility for discrete projects • Work in the Sales and Customer Experience vertical

🎯 Requirements

• 2 or more years of experience as an insurance broker or using Broker Management Systems in Canada • Fluent in both English and French • Outstanding communication skills and patience when explaining processes to users with a diverse range of abilities • Logical approach to providing multiple solutions to client issues • Ability to quickly learn and adapt to functionality changes and new concepts • Flexible approach to scheduling and delivery to accommodate high-priority project changes • Ability to work autonomously with high levels of proactivity, initiative and motivation • Prepared to travel across Canada when required to deliver training to new and existing customers • Legally eligible to work in Canada without sponsorship

🏖️ Benefits

• Competitive salary and annual performance-based reviews • 20 paid holiday days each year, increasing to 25 days after 5 years of service • 100% employer-paid benefits after three months on the job • Eligibility to participate in annual bonus and company share incentive schemes depending on performance and seniority • Structured training and coaching from experienced colleagues • Written constructive performance feedback and encouragement every quarter • Real responsibility for own projects • Concentrated initial training and close mentoring for new joiners • Industry-standard training in relevant topics • Company-funded courses for more senior colleagues • Remote work within Canada