Senior Systems Engineer

🔥 40 minutes ago

🌐 Serbia, Canada – Remote

🇷🇸 Serbia – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Acumatica

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

🏭 Manufacturing

💼 Consulting

📦 Logistics

💰 $25M Series C on 2018-06

Manufacturing • Consulting • Logistics

Acumatica is a leading provider of cloud-based Enterprise Resource Planning (ERP) software, offering a comprehensive suite of business management applications. Their platform is designed to help midmarket companies streamline operations and improve efficiency through integrated solutions for financial management, construction, distribution, manufacturing, and retail management. Known for its exceptional usability and flexible licensing options, Acumatica provides tools that empower collaboration, automation, and real-time insights across multiple business departments. Their solutions are industry-focused, helping companies connect and manage every aspect of their business in the cloud, enabling growth and innovation through modern, cross-module workflows.

📋 Description

• Lead the day-to-day operation of various SaaS delivery environments • Drive strategic initiatives for reliability, scalability, and quality of service • Lead incident management and monitor production service delivery environments • Ensure services and applications operate optimally and meet Service Level Agreements (SLAs) • Provide exceptional customer service and help desk support • Administer and maintain Acumatica SaaS Deployment lifecycle operations • Develop and implement strategies for SaaS Deployment lifecycle administration and maintenance • Operate and maintain AWS environments according to standard procedures • Identify and implement optimization opportunities • Solve complex problems affecting service delivery across the environment • Provide level 3 support for customer- and partner-initiated issues • Mentor junior engineers • Identify systems deficiencies and recommend innovative solutions • Document forecasts, plans, and resolutions • Drive innovation and implement new tools, technologies, policies, and procedures for continuous improvement • Collaborate with cross-functional teams to ensure organizational alignment and consistency

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, or equivalent • At least 5+ years’ experience in relational databases, preferably using MS SQL, with experience in database design and optimization • At least 5+ years’ experience managing websites, preferably using IIS, with experience in web application development and deployment • At least 5+ years’ experience in basic scripting, such as PowerShell or Python • At least 1+ year’s experience in DevOps tools and practices, such as Jenkins or Git • At least 1+ year’s experience in cloud platforms, such as AWS or Azure • Strong leadership and mentoring skills, with the ability to guide and develop junior engineers • Excellent troubleshooting skills and a strong customer-oriented approach • Analytical and problem-solving abilities • Ability to effectively prioritize and execute tasks in a high-pressure just-in-time environment • Experience with Accounting, ERP, or other business management software is a plus • Willing to work on a weekend on-call rotation

🏖️ Benefits

• Work remotely • Work/life balance • Exceptional professional and financial growth potential • Annual bonus and stock eligibility for certain roles, based on individual performance • Sales incentives eligibility for certain roles, based on revenue or utilization