Client Account Manager

🕒 September 10

🌶️ New Mexico – Remote

🌶️ New Mexico – Remote

💵 $250k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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AECOM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

AECOM is the world's trusted infrastructure consulting firm that partners with clients to deliver innovative solutions to the most complex challenges while creating legacies for generations to come. Focused on equity, diversity, and inclusion, AECOM leverages technical expertise and digital innovation to drive transformative outcomes in infrastructure development, sustainability, and social systems. The company provides a wide range of services, including architecture & design, construction management, engineering, and environmental services across various markets such as transportation, energy, healthcare, and national governments. With a strong emphasis on sustainability, technical excellence, and community impact, AECOM is committed to building a better world.

📋 Description

• Drive sustainable and reproducible account growth for the DOD Army Team within National Governments • Develop and manage strategic plans, account plans, opportunity targets, pipelines, and growth targets • Analyze external market drivers, competitors, small-business opportunities, and resource investments • Coordinate with Regional Business Lines and Business Line Leaders • Monitor and support program/project opportunities and optimize portfolio quality across regions and business lines • Maintain situational awareness of account performance, bookings, pipeline, contract performance, and projections • Review and update the Salesforce pipeline weekly and ensure capture plans for major pursuits • Support teaming, negotiations, pricing, proposal reviews, risk-management sign-offs, and federal requirements • Monitor contract capacity, program-manager performance, subcontract positions, and underperforming contracts • Lead and manage key client relationships, cross-sell opportunities, corrective actions, and client engagements • Support FAR compliance, JV boards, CPAR reports and rebuttals, and organizational conflict-of-interest resolution • Communicate account status, goals, metrics, and progress throughout the National Governments organization • Lead business-line reviews and engagement teams for the Army account • Promote the AECOM/National Governments brand and build a federal team of teams • Lead client relations, market analysis, strategy development, positioning, capture, and management of client contracts worldwide • Develop and execute strategic and client account plans to achieve annual targets and year-over-year program growth • Advocate for assigned accounts providing FMS, MILCON, SRM design, master planning, architecture and engineering, environmental, energy performance, construction management, and construction quality assurance services • Collaborate across AECOM business lines and operating geographies • Identify opportunities and work with teams to win task orders and new contracts • Monitor AECOM team performance and resolve client issues and concerns • Act as an ombudsman for organizational conflict-of-interest issues • Report to an Account Director for National Government Business Lines in DCS Americas

🎯 Requirements

• Bachelor's degree in architecture, engineering, or another related discipline aligned with AECOM’s Business Lines • 15+ years of experience working with US Federal government agencies on Architect-Engineering programs • 6+ years of experience in a leadership role • US citizenship required • Travel throughout CONUS and some OCONUS required • In-depth knowledge of consultative selling approaches • Outstanding communication skills • Expert negotiation skills • Expertise in project management for complex, multi-country, multi-business-unit deals • Knowledge of, or willingness to quickly learn and adapt to, AECOM's entire portfolio • CRM (Salesforce) experience is a plus

🏖️ Benefits

• Medical, dental, and vision benefits • Life, AD&D, and disability benefits • Paid time off • Leaves of absence • Voluntary benefits and perks • Flexible work options • Well-being resources • Employee assistance program • Business travel insurance • Service recognition awards • Retirement savings plan • Employee stock purchase plan • Award-winning training and development programs • In-person Day 1 onboarding at an AECOM office location