Employee Relations Lead

November 3

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Affirm

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Fintech • B2C • eCommerce

Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

📋 Description

• Lead impartial investigations into employee concerns including unprofessional conduct, discrimination, harassment, retaliation, and policy violations. • Apply Affirm policies and employment law knowledge to ensure investigations are fair, consistent, and timely. • Analyze and synthesize information—interviews, documentation, and data—to develop balanced, evidence-based findings. • Recommend equitable outcomes aligned with Affirm’s values, compliance obligations, and business needs. • Partner cross-functionally with People Business Partners, Legal, and other stakeholders to recommend and drive timely, effective resolutions and process improvements. • Identify trends and insights from case data and produce meaningful visualizations and summaries to communicate findings effectively to stakeholders. • Coach and empower managers to set clear expectations, provide actionable feedback, and address performance matters with empathy and consistency. • Draft thoughtful, well-structured documentation, including investigation reports, People Business Partner talking points, and corrective action guidance. • Offer strategic, solutions-oriented recommendations that strengthen trust and reduce risk across the organization. • Exercise sound, discerning judgment to balance employee fairness, legal compliance, and business priorities. • Partner collaboratively with ER leadership, PBPs, Legal, and the broader People Team to ensure consistent, values-aligned approaches. • Drive continuous improvement in ER practices, systems, and tools to enhance Affirm’s employee experience.

🎯 Requirements

• 5+ years of Employee Relations, HR Business Partner, or related experience. • Proven ability to conduct fair, comprehensive workplace investigations. • Strong knowledge of employment law, HR practices, and compliance frameworks. • Exceptional analytical, documentation, and communication skills. • Ability to build trusted relationships across all levels and locations. • Demonstrated discretion, empathy, and resilience when handling confidential and sensitive issues. • Comfort using HR systems (e.g., HR Acuity) and proficiency in Google Workspace tools. • Adaptable and proactive mindset; ability to manage multiple priorities with composure and professionalism. • Curious and continuous learner who seeks feedback and growth opportunities. • Collaborative teammate who values diverse perspectives and acts with integrity and accountability.

🏖️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount