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Implementation Specialist

🕒 5 days ago

🇺🇸 United States – Remote

💵 $62k - $82k / year

⏰ Full Time

🟢 Junior

🛠️ Implementation Specialist

Where this job comes from

Posted on Affirm's careers page, not through a job board

First seen by Remote Rocketship 5 days ago

Still open on Affirm's site. Checked 29 minutes ago.

Logo of Affirm

Affirm

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

Fintech • B2C • eCommerce

Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

📋 Description

• Provide support to merchant partners on marketing best practices, accounting workflows, implementation guidance, and troubleshooting • Resolve technical integration issues involving partners’ ecommerce front-end platforms and back-end order management systems • Identify and implement operational processes to improve efficiency • Develop detailed technical documentation • Engage internal stakeholders to define cross-functional workflows • Provide client product feedback to Product and Engineering teams • Serve as a primary support contact for partners’ business and technical teams throughout integration

🎯 Requirements

• Bachelor’s degree or equivalent experience • 1–3 years of experience in a relevant industry (Tech, eCommerce, SaaS) and/or similar role(s) • Written communication experience with stakeholders, customers, or partners through a job, internship, or volunteer role • Exceptional project management, communication, and technical skills • Ability to manage client engagements and internal resources • Ability to manage multiple assignments simultaneously, work independently, and drive projects to completion with minimal guidance and high attention to detail • Candidates must be based in the Pacific Time Zone

🏖️ Benefits

• Equity rewards may be included in total compensation • Monthly stipends for health, wellness, and tech spending • 100% subsidized medical coverage for employees and dependents • Dental and vision coverage for employees and dependents • Flexible time off • Generous holiday calendars • Employee stock purchase plan (ESPP) with discounted Affirm stock • Remote-first flexibility • In-person onboarding experience • Inclusive interview process with accommodations for candidates with disabilities

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