Social and Community Manager

October 21

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Affirm

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Fintech • B2C • eCommerce

Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

📋 Description

• Be our cultural radar: Spot trends, creators, and conversations — from TikTok to Reddit to whatever comes next — and know when/how Affirm should show up. • Participate in real time: Jump into cultural moments and dialogue with the right tone, speed, and creativity. • Build community: Foster dialogue and connection, turning participation into trust and loyalty. • Bring campaigns to life: Partner with teams including Communications, Brand, and Partner Marketing to ensure launches and narratives feel social-first, not bolted on. • Push creative boundaries: Experiment with new formats and ideas that stretch how Affirm shows up in culture. • Measure and refine: Use social listening and analytics to capture insights, optimize, and continually raise the bar.

🎯 Requirements

• 8–10 years of experience in social and community, with flexibility to consider exceptional candidates with 5+ years who demonstrate outsized cultural fluency and impact. • Someone who lives and breathes social: you know the trends, memes, creators, and communities shaping culture, and you can spot what matters before it peaks. • Proven track record of sparking conversation and building community — not just publishing content, but creating connection and participation. • Strong creative instincts and storytelling skills that feel natural across formats, from short-form video to emerging cultural expressions. • Experience collaborating with creators and cultural voices to amplify stories authentically. • Comfort moving fast in real time — with the judgment to know when to act and when not to. • Analytical mindset with experience using social listening and reporting tools (e.g., Sprout Social) to guide decisions and continually raise the bar. • Collaborative, curious, and energized by working across teams to make campaigns and moments social-first.

🏖️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount