Senior Staff Operations Engineer, AIOps

🕒 February 25

🇺🇸 United States – Remote

💵 $212k - $265k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

B2C • eCommerce • Hospitality

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• As a Senior Staff Engineer in Operations, you will lead and mentor a high-performing team to scale our AI-enabled operations model and deliver AIOps solutions that streamline operational workstreams and help BizTech teams focus on their core work with confidence. • You will own the AIOps vision, strategy, and roadmap, partnering with the in-house Observability platform owner to leverage infrastructure and data for accurate, correlated insights that streamline Operations. • You will identify and eliminate recurring issues through scalable automation, improving operational performance and productivity. • You will be accountable for the quality and reliability of BizTech services, including validating postmortems, driving root-cause analysis, and ensuring corrective actions are implemented.

🎯 Requirements

• 15+ years of experience across AIOps, data catalog architecture, product development, and/or Technical Operations infrastructure. • Strong SDLC experience, including infrastructure as code, configuration management, distributed version control, and CI/CD. • Deep expertise in complex enterprise infrastructure, especially cloud (AWS and/or Google), with a focus on AI/automation, data catalog architecture, workflows, and correlation. • Solid understanding of corporate infrastructure and applications to translate into AIOps requirements and integrations. • Proven ability to lead cross-team, cross-org delivery of large-scale, technically complex, ambiguous initiatives that anticipate business needs. • Proficient in Python or Go. • Experience building API integrations and event-driven architectures (e.g., AWS Lambda/SQS).

🏖️ Benefits

• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.