Azure/M365 O&M Engineer

đź•’ September 28

🇺🇸 United States – Remote

đź’µ $77k - $117k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

👷🏻‍♀️ Engineer

đź‘» Ghost score 0%

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Logo of AIS (Applied Information Sciences)

AIS (Applied Information Sciences)

501 - 1000 employees

Founded 1982

đź’Ľ Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

AIS (Applied Information Sciences) is a mission-focused and outcome-oriented organization that specializes in AI and automation, cloud adoption, application innovation, and data and analytics. As a leading Microsoft partner, AIS helps transform businesses and solve complex problems with its expertise in cloud solutions, infrastructure, and application development. They cater to various industries, including commercial, financial services and insurance, healthcare and life sciences, energy and utilities, and government sectors. With their advanced data solutions and cloud capabilities, AIS guides businesses in their digital transformation journeys while improving productivity and unlocking new opportunities for growth.

đź“‹ Description

• Monitor and maintain Azure and Microsoft 365 services, including identity, networking, compute, storage, collaboration, governance, and platform monitoring components • Investigate and resolve incidents, service requests, recurring problems, and performance issues in accordance with agreed service levels • Implement approved changes, maintain configuration documentation, and support release and maintenance activities • Perform backup, recovery, access, health-check, and capacity-management activities • Create and refine runbooks, knowledge articles, dashboards, and operational reports • Work closely with project teams during service transition and early-life support • Support the client's day-to-day Azure and Microsoft 365 operations, monitoring, change implementation, and incident response

🎯 Requirements

• 4+ years in Azure, Microsoft 365, or enterprise cloud operations • Experience with Entra ID, Azure Monitor, Log Analytics, Azure networking, and Microsoft 365 administration • Strong troubleshooting skills across identity, network, endpoint, and application service layers • Experience working in ticketing, change-control, and knowledge-management processes • Ability to write clear technical documentation and communicate effectively with users and engineers • Azure Government, GCC High, or NIST-based environment experience • Azure Administrator or Microsoft 365 Administrator certification • Experience with Teamcenter, SharePoint, Exchange Online, or Purview operations

🏖️ Benefits

• Employee ownership • Access to resources, training, and mentorship for professional growth • Inclusive culture • Mission-driven work • Competitive and fair compensation

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