People Data & Systems Specialist

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4 days ago

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Alan

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Healthcare Insurance • Fintech • SaaS

Alan is a digital health insurance company offering a transparent and efficient health insurance experience. It distinguishes itself by providing fair prices, lightning-fast reimbursements, exceptional customer care, and easy administration through a 100% digital app. Alan boasts a +69 Net Promoter Score, indicating high member satisfaction, and aims to expand its successful model to Canada. With over 650,000 members and a streamlined administration process, Alan focuses on making health insurance simple and accessible. Their digital platform ensures members and administrators have a seamless experience, with quick claim reimbursements and transparent pricing policies. Alan is committed to redefining health insurance by being a preventer, insurer, and caregiver every day.

501 - 1000 employees

Founded 2016

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

📋 Description

• Secure the Critical "Run" Cycles • Performance Reviews: Own the data production for bi-annual Review Cycles. Automate cohort computation and eligibility rules to ensure 100% accuracy. • Compensation Hygiene: Maintain and secure our Salary Dynamics models (GSheets/Turing). You ensure the data integrity required for fair compensation reviews. • QPR Ownership: Lead the data generation for Quarterly Performance Reviews across People, Talent, and Workplace. • Tooling & Security Ownership • Technical Administrator: Act as the Level 3 support and technical owner for our core stack (Lattice, Ashby, Alan Home). You manage configuration, troubleshoot deep bugs, and handle renewal discussions. • Security Referent: Act as the "Security Hat" for the Unit. You automate access rights management and ensure "privacy by design" in all our data workflows. • Unify People & Talent Insights • Talent Analytics: Bridge the gap between hiring and retention data. Connect Ashby data into Metabase to track "Quality of Hire" and funnel velocity. • Self-Serve Dashboards: Build and maintain the Community Insights Dashboard to empower Leads to check their team health (attrition, engagement) without ad-hoc requests.

🎯 Requirements

• Operational Rigor: You have strong SQL skills and experience with BI tools (Metabase/Tableau). You treat data with zero margin for error. • Systems Mindset: You are comfortable administrating complex SaaS tools (HRIS, ATS) and understand how data flows between them. • Structured Communication: You can translate complex logic (e.g., review eligibility) into simple explanations for stakeholders. • Builder: You don't just "run" the query; if a process is broken, you hunt down the root cause and fix it.

🏖️ Benefits

• Fair rewards. Generous equity packages complement your base salary, *for permanent contracts only.* • Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. • Flexible vacation policy and flexible working hours. Organize your time as you wish. • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country* (permanent contracts only)*. • Transport. Country-specific commuter benefits. • Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. • Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture. • Parental leave. Extended parental leave for all new parents, *for permanent contracts only.*