
10,000+ employees
Founded 1905
🏥 Healthcare
🍽️ Food & Beverage
📦 Logistics
Healthcare • Food & Beverage • Logistics
Government of Alberta is the governing body responsible for the administration and execution of laws, policies, and services within the province of Alberta, Canada. It provides essential services to its citizens, including healthcare, education, agriculture support, public safety, and emergency preparedness. The government also initiates various programs to enhance economic development, support families, and protect the environment, aiming to improve the quality of life for residents in Alberta.
🔥 14 hours ago
🇨🇦 Canada – Remote
đź’µ $57.2k - $72.4k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
đź‘» Ghost score 0%
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10,000+ employees
Founded 1905
🏥 Healthcare
🍽️ Food & Beverage
📦 Logistics
Healthcare • Food & Beverage • Logistics
Government of Alberta is the governing body responsible for the administration and execution of laws, policies, and services within the province of Alberta, Canada. It provides essential services to its citizens, including healthcare, education, agriculture support, public safety, and emergency preparedness. The government also initiates various programs to enhance economic development, support families, and protect the environment, aiming to improve the quality of life for residents in Alberta.
• Review and process child care subsidy requests • Interview applicants and review written applications and renewals • Assess eligibility according to child care subsidy policy • Communicate documentation requirements for complete and timely processing • Reassess eligibility and adjust benefits when client circumstances change • Maintain accurate client records in the child care Information System • Validate client information using cross-reference systems and partner-agency information • Prepare and present case histories, analyses, and recommendations for appeals and Protection of Privacy Act requests • Identify suspected fraud and analyze evidence for overpayments, debt recovery, or fraud investigation referrals • Compile and present supporting data for assessments, investigations, and corrective actions • Provide testimony in court proceedings as required • Monitor subsidy payments and conduct adjustments • Review program reports to monitor eligibility, service utilization, and data-matching requirements • Provide clients with information and referrals to internal and external programs and supports • Collaborate with team members and contribute to process improvements • Act as an operational resource for less experienced staff when requested
• High School Diploma and three years of related experience • Directly related experience or education considered on the basis of one year of experience for one year of education or one year of education for one year of experience • Extensive knowledge of child care subsidy policy • Ability to identify and investigate suspected fraud, and collect and analyze evidence • Advanced knowledge of other related programs and agencies • Experience working with clients to assess eligibility, provide application support, and build positive relationships with community agencies and stakeholders • Experience managing a high volume of telephone inquiries while maintaining accuracy, professionalism, and efficiency • Academic check and suitable security screening • Level 2 Enhanced Security screening, including an enhanced criminal record check and credit check • Vulnerable Sector checks • Resume and cover letter required • Monday to Friday availability, 8:15am–4:30pm
• Public Service Pension Plan (PSPP) • Alberta Public Service benefits • Professional learning and development • Positive workplace culture and work-life balance • Full-time remote work eligibility
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