Program Eligibility Assessor

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $61.8k - $80.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Government of Alberta

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1905

🏥 Healthcare

🍽️ Food & Beverage

📦 Logistics

Healthcare • Food & Beverage • Logistics

Government of Alberta is the governing body responsible for the administration and execution of laws, policies, and services within the province of Alberta, Canada. It provides essential services to its citizens, including healthcare, education, agriculture support, public safety, and emergency preparedness. The government also initiates various programs to enhance economic development, support families, and protect the environment, aiming to improve the quality of life for residents in Alberta.

📋 Description

• Conduct detailed reviews of applicants’ income, assets, and supporting documentation to determine financial eligibility for ADAP and AISH • Make eligibility decisions in accordance with legislation, program and operational policies, procedures, guidelines, and established practices • Clearly communicate eligibility decisions and provide information about next steps • Respond to applicant inquiries through the contact centre • Gather additional information or documentation needed to complete eligibility assessments • Advise applicants when financial eligibility requirements are not met, explaining the decision and available options • Connect applicants with Government of Alberta programs, community resources, and supports when appropriate • Provide respectful, client-focused service to individuals experiencing complex or challenging circumstances • Maintain accurate and complete information to support consistent, timely, and well-documented eligibility decisions • Report to the Disability Income Assistance Team Lead

🎯 Requirements

• Two-year diploma in a related field; no experience required • Equivalent combinations of directly related experience and education accepted: one year of experience for one year of education or one year of education for one year of experience • Extensive knowledge of the Assured Income for the Severely Handicapped Act, the Assured Income for the Severely Handicapped General Regulation, and the Applications and Appeals (Ministerial) Regulation • Knowledge of Government of Alberta programs including Alberta Supports, Alberta Aids to Daily Living, Alberta Adult Health Benefit, Office of the Public Guardian/Trustee and Persons with Developmental Disabilities, Transition to Adulthood program, and other applicable government resources • Knowledge of programs offered by government ministries and local and federal governments, including Canada Pension Plan, Old Age Security, Canada Disability Benefits, Guaranteed Income Supplement, Maintenance Enforcement Program, Alberta Seniors Benefits, and Senior's Accommodation Benefits • Proficiency with Imaging, ATLAS, Microsoft 365, Teams, Word, Outlook, and SharePoint • Knowledge of investment types including RRSPs, RDSPs, annuities, and LIRA • Final candidates must undergo a criminal records check • Preference given to applicants with experience with Income Support, AISH, or ADAP • Experience working with vulnerable populations and determining eligibility for financial assistance programs considered an asset • Reliable high-speed internet • Applicants must apply online and provide education and work experience dates

🏖️ Benefits

• Remote work from home within Alberta • Reliable high-speed internet-supported remote arrangement • 36.25 hours per week, Monday to Friday, 8:15am to 4:30pm • Temporary full-time employment until approximately June 30, 2028