Customer Service Representative

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 9%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AlgaeCal Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded unknown

🏥 Healthcare

🍽️ Food & Beverage

🧘 Wellness

Healthcare • Food & Beverage • Wellness

AlgaeCal Inc. is a company specializing in natural calcium and bone health supplements. Their unique plant-based, multi-nutrient formulas are clinically supported to not only stop bone loss but also increase bone density. AlgaeCal's products are marketed as being more effective than traditional calcium supplements due to their natural ingredients derived from marine algae. The company offers a range of supplements such as AlgaeCal Plus, Strontium Boost, and Omega-3 products, all aimed at improving and maintaining bone health. They emphasize sustainability and back their products with a money-back guarantee based on their clinical efficacy. AlgaeCal Inc. is committed to using natural, sustainable sources to enhance bone density and overall bone health.

📋 Description

• Act as a knowledge base for customers' inquiries regarding products and bone health • Actively listen to customers and provide information to support informed decisions about AlgaeCal • Support customers via email and phone • Process customer orders and returns • Help customers understand DEXA bone scan results • Update customer interaction records, process customer accounts, and file documents • Set customers up for maximum success • Work five consecutive days on a fixed schedule, with example rotations of Sunday–Thursday or Tuesday–Saturday • Serve clients within a Customer Success Centre open seven days per week until 5pm PST

🎯 Requirements

• Solid customer service background • Passion for natural health • Expert at building rapport with customers • Organized and able to perform administrative tasks • Critical and creative thinking • Ability to support and inspire others • Willingness to receive and act on feedback • Brilliant multitasking ability and flexibility between priorities • Availability to work a fixed schedule tailored to business needs • Availability for one weekend day • Must submit a resume and cover letter as one file • Must answer the specified application questions

🏖️ Benefits

• $55,000 starting salary with the opportunity to increase rapidly as training targets are met. • A generous healthcare package • Monthly team events and activities • Flexible Stat Holidays with the option to bank days for later use • Remote team building opportunities (Coffee Chats!) • Supported professional development and continued learning through training and coaching.