Disability Case Manager

🕒 July 24

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $55k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🦅 H1B Visa Sponsor

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Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.

📋 Description

• Responsible for administering and case managing assigned Group Short Term Disability claims • Follow the plan provisions, state and federal guidelines, and established protocols • Work jointly with other team members within STD, and LTD and Risk Management resources • Using most efficient and effective means of proactive outreach to obtain and/or dispense information • Communicate claim status and decisions via telephone and in writing • Initiate communications to claimant, physician, and /or plan holder to obtain information, make assessment, and initial claim decision • Prioritize and review new claims to adhere to established departmental productivity • Meet productivity requirements as established by department for handling “fast track” disability claims with limited durations • Investigate and analyze claim information to determine coverage and benefit eligibility • Set up claim for initial benefit approval including physician statement(s) and medical records. • Follow claim management procedures and identifies potential return to work, job accommodation opportunities when applicable.

🎯 Requirements

• 4-year college education or equivalent work/education experience • Experience of 2 years of disability claim management experience (STD), or other previous Group insurance experience • Demonstrate independent problem solving and decision-making ability. • Able to clearly communicate claim decisions and contract language verbally and in written correspondence. • Demonstrate math aptitude, ability to multitask, and analytical skills. • Have experience with candidate regulatory and compliance standards.

🏖️ Benefits

• health, dental and vision coverages starting Day One • wellbeing programs • retirement plans with contribution matching • generous time off • parental leave • continuing education • career growth opportunities