Senior Program Manager – MANTL

🕒 4 days ago

🇺🇸 United States – Remote

💵 $112k - $120k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Alkami Technology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

💼 Consulting

📣 Marketing

🏦 Banking

💰 $300M Post-IPO Debt - Alkami Technology on 2025-03

Consulting • Marketing • Banking

Alkami Technology is a digital banking software company that provides a cloud-based Digital Sales & Service Platform for banks and credit unions. Its platform combines onboarding and account opening (via MANTL), digital banking, and data & marketing solutions to enable anticipatory, data-driven customer experiences, faster account origination, fraud protection, payment reporting, and personalized marketing. Alkami serves financial institutions (retail and business customers) and offers integrations, developer tools, and implementation support to drive deposit growth, reduce churn, and improve operational efficiency.

📋 Description

• Lead enterprise implementations from kickoff through launch, ensuring projects are delivered on time, within scope, and aligned to client goals • Develop and manage comprehensive project plans, timelines, and risk mitigation strategies • Drive accountability across internal and external stakeholders to maintain project momentum • Orchestrate cross-functional collaboration across Product, Engineering, and delivery partners • Translate technical requirements into clear, actionable guidance for technical and non-technical audiences • Identify and proactively mitigate implementation risks, escalating appropriately when needed • Ensure a smooth transition to post-launch support and long-term account ownership • Continuously evaluate and improve implementation processes to increase efficiency, scalability, and client satisfaction • Guide banks and credit unions from kickoff through successful launch and measurable time to value • Serve as a subject matter expert across the MANTL product suite and trusted advisor to client executives, project leads, and operational stakeholders

🎯 Requirements

• 3+ years in a client-facing delivery, implementation, or technical project management role • Experience implementing enterprise SaaS solutions • Experience in fintech, banking, or other regulated financial services • Experience partnering with technical teams (engineering, product, integrations) • Strong written and verbal communication skills with the ability to tailor messaging to technical and non-technical audiences • Demonstrated ability to manage multiple complex projects simultaneously • Knowledge of bank or credit union deposit account opening and loan origination processes • Prior experience as a Technical Project Manager, Engagement Manager, or similar delivery-focused role • Familiarity with Monday.com, JIRA, or similar project management tools • Experience working with enterprise financial institutions • Technical aptitude with an understanding of web applications (JSON, XML) and APIs (REST, SOAP) • Must be eligible to work in the US for full-time employment • No employment sponsorship available

🏖️ Benefits

• Remote-first environment • Unlimited paid time off • 401(k) with employer match