
51 - 200 employees
📦 Logistics
🏭 Manufacturing
💼 Consulting
💰 $12M Series A on 2018-05
Logistics • Manufacturing • Consulting
Alloy. ai is purpose-built to help consumer goods brands sell more products, save time and solve complex supply chain challenges. With daily SKU-store level insights, Alloy. ai enables brands to quickly sense problems and respond in seconds, along with predicting issues their competitors may not notice. The platform integrates point-of-sale and inventory data with supply chain data, providing complete visibility into demand and inventory across networks. Trusted by several notable companies, Alloy. ai helps customers significantly reduce out-of-stocks and improve bottom-line impacts.
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51 - 200 employees
📦 Logistics
🏭 Manufacturing
💼 Consulting
💰 $12M Series A on 2018-05
Logistics • Manufacturing • Consulting
Alloy. ai is purpose-built to help consumer goods brands sell more products, save time and solve complex supply chain challenges. With daily SKU-store level insights, Alloy. ai enables brands to quickly sense problems and respond in seconds, along with predicting issues their competitors may not notice. The platform integrates point-of-sale and inventory data with supply chain data, providing complete visibility into demand and inventory across networks. Trusted by several notable companies, Alloy. ai helps customers significantly reduce out-of-stocks and improve bottom-line impacts.
• Be online and available 5 days a week, including Saturday 10am–12pm PT, Sunday 6am–8am PT, and three additional Monday–Friday days from 6am–8am PT • Follow the outlined process to ingest data into the Alloy Platform by 8am PT by logging into retailer portals, downloading data, and uploading it into Alloy’s system • Proactively update the Alloy internal team via Slack about issues or delays • Perform quality checks to ensure data accuracy • Triage inbound tickets and assign them to appropriate groups when time allows • Respond to customer queries through Alloy’s Zendesk ticketing system when time allows • Support Alloy.ai’s commerce intelligence platform by ensuring customers receive the latest retailer data
• Must consistently work 5 days per week for 10 total hours: Saturdays 10am–12pm PST, Sundays 6am–8am PST, and 3 additional Monday–Friday days from 6am–8am PST • Must be available to work statutory holidays unless planned unavailability is coordinated in advance • Detail oriented and comfortable in MS Excel and Google Sheets • Comfortable with data and QAing its accuracy • Ability to work independently with effective time management and minimal supervision • Reliable and able to communicate effectively and succinctly with remote team members • Experience using Zendesk or other help desk software is a plus, but not necessary • Must complete a basic background check upon offer • Must accept and comply with all Alloy security policies • Must have a computer with full hard disk encryption, or discuss potential alternatives in advance • Work must be completed from the United States or Canada unless discussed in advance with the manager and Operations contact
• Training will be provided • Remote work arrangement • Flexible scheduling for three Monday–Friday workdays, subject to contractor availability and coverage • Semi-monthly pay • No benefits offered
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