Auto Claims Expert / Claims Advisor, Auto

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Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Assess and research vehicle values using various methods • Review and analyze documents from internal and external sources related to the vehicle evaluation process • Comply with and maintain departmental standards and/or KPIs • Provide superior customer service to policyholders and ensure prompt and fair claim settlements • Other duties as required

🎯 Requirements

• Valid AMF license as a claims expert • 3 years of auto insurance experience and/or 2 years of total-loss experience considered an asset • Comfortable with insurance policy wordings • Demonstrated experience in insurance and a solid understanding of the discipline • Good understanding of indemnity conventions and claims settlement principles • Excellent customer service skills • Strong team orientation, good negotiation skills, and ability to make decisions • Bilingual (French and English) — both spoken and written • Proficient with MS Office • Familiarity with automotive terminology, the vehicle market, and auto estimates • Excellent organizational and negotiation skills • Total-loss experience

🏖️ Benefits

• A comprehensive benefits and group insurance plan customizable to your needs • Employee discounts (15% on auto and home insurance, plus discounts on many other products and services) • Home Office program (up to $400 provided to purchase necessary home office equipment) • A comprehensive retirement savings plan with employer matching contributions • An annual allowance to cover expenses for improving health and well‑being • A Personal Reflection Day • Opportunities for community involvement • 37.5-hour work weeks