
10,000+ employees
Founded 1931
đź’Ľ Consulting
📦 Logistics
🛡️ Insurance
đź’° Post-IPO Equity on 2014-01
Consulting • Logistics • Insurance
Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.
🔥 42 minutes ago
🇨🇦 Canada – Remote
⏰ Full Time
🟢 Junior
🚫👨‍🎓 No degree required
đź‘» Ghost score 10%
🗣️🇫🇷 French Required
Where this job comes from
Posted on Allstate's careers page, not through a job board
First seen by Remote Rocketship 42 minutes ago

10,000+ employees
Founded 1931
đź’Ľ Consulting
📦 Logistics
🛡️ Insurance
đź’° Post-IPO Equity on 2014-01
Consulting • Logistics • Insurance
Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.
• Obtain first notice of loss reports for non-complex auto and property claims through an Express Claim Center • Handle customer questions about processes, policies, and next steps • Update claim information • Schedule inspections, send mitigation vendors or contractors to customer property, or arrange housing as needed • Contact or receive contact from customers and claim-related third parties to obtain or provide file information • Receive, screen, and route incoming telephone calls and electronic correspondence • Explain the basic claim process and provide general information to customers • Retrieve, print, fax, or mail supporting documentation • Locate, request, organize, reconstruct, and transfer claim files • Perform clerical duties including data entry, filing, email, calendar management, and word processing • Process auto and home first notice of loss calls • Exercise decision-making authority on claims and determine appropriate inspection and emergency services when needed
• At least 1 year of customer service experience • Competency in oral and written communication • Bilingual in English and French • Skilled in providing exceptional customer service • Able to work under pressure and high volumes completing tasks efficiently • French-language version additionally requires 1 year of experience in an auto/home claims adjuster role
• Flexible Work Arrangements • Employee discounts (15% on auto and property insurance, plus many other products and services) • Good Office program (receive up to $400 back after purchasing office equipment) • Student Loan Payment Matching Program for Government Student loans • Comprehensive Retirement Savings Program with employer matched contributions • Annual Wellness allowance to support employees with improving health and wellbeing • Personal days • Tuition Reimbursement • Working within the community and giving back • Workplace accommodations
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