Claims Service Representative – Level 2

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💸 Finance

💰 Post-IPO Equity on 2014-01

Insurance • Finance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Obtain first notice of loss reports for non-complex auto and property claims through an Express Claim Center. • Handle customer questions on process, policies, and next steps. • Update claim information. • Handle all First Notice of Loss (FNOL) calls for both Auto and Property customers. • Handle inquiry calls for both Auto and Property customers, making decisions on claims. • Provide exceptional Customer Experience based on claims service and quality standards. • Responding to customers with empathy, care and concern. • Secure and accurately document all details concerning a loss. • Explain claim process and next steps as necessary. • Set up Method of Inspections and/or Emergency Services where required.

🎯 Requirements

• 1 year of customer service experience • Competency in oral and written communication • Skilled in providing exceptional customer service • Able to work under pressure and high volumes completing tasks efficiently

🏖️ Benefits

• Flexible Work Arrangements. • Employee discounts (15% on auto and property insurance, plus many other products and services). • Good Office program (receive up to $400 back after purchasing office equipment). • Student Loan Payment Matching Program for Government Student loans. • Comprehensive Retirement Savings Program with employer matched contributions. • Annual Wellness allowance to support employees with improving health and wellbeing. • Personal days. • Tuition Reimbursement. • Working within the community and giving back.