Licensed Customer Service Professional

🕒 June 24

🔔 Pennsylvania – Remote

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💵 $15 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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👻 Ghost score 32%

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Logo of Allstate

Allstate

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Answer and manage incoming client phone calls in a professional and friendly manner • Assist clients with endorsements and policy changes on auto, home, and other lines of insurance • Provide clear explanations of billing statements, payments, and account balances • Process customer requests accurately and in a timely fashion • Ensure compliance with state and Allstate guidelines in all client interactions • Support the agency team with administrative and service-related tasks as needed

🎯 Requirements

• Active Pennsylvania Property & Casualty License (required) • Prior experience in insurance customer service or related field preferred • Strong communication and problem-solving skills • Ability to work independently and manage multiple tasks • Proficient with basic computer systems and agency management software (training provided)

🏖️ Benefits

• Competitive hourly pay, with opportunity for growth within the agency

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