Senior Manager, Global Security Operations

🕒 August 13

🇺🇸 United States – Remote

💵 $151.7k - $210k / year

⏰ Full Time

🟠 Senior

🛡️ Security Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Lead frontline security operations across all shifts for the US SOC • Own, define, track, and interpret SOC operational metrics and KPIs, including MTTD, MTTR, alert quality, false-positive rates, detection coverage, and SLA adherence • Use operational data to drive resource allocation, workflow, threat mitigation, and improvement projects • Coach, mentor, and develop analysts and incident handlers, including career paths from L1 to L3 • Establish operating rhythms including shift turnover, quality reviews, and performance reporting • Identify pain points and lead process improvement, tooling optimization, and SIEM/SOAR automation opportunities • Provide senior management support to Global Security Operations across US, Ireland, and India operations • Communicate operational performance and improvement outcomes through reporting and dashboards for technical teams and senior leadership • Drive faster and more effective SOC operations, improved detection coverage, precise alerting, reliable SLA performance, talent development, retention, and high-impact improvement projects

🎯 Requirements

• Prior leadership experience within a Security Operations Center (SOC), including firsthand experience running the floor • 6+ years of experience in security operations, incident response, or a related cybersecurity discipline • 4+ years of people management experience, including managing analysts and coordinating a global team • Experience developing, maintaining, and interpreting operational metrics, KPIs, and SLAs • Proven ability to lead operational improvement projects from identification through delivery of measurable results • Advanced technical knowledge of network and endpoint security, common attacker techniques, and SIEM/SOAR detection-and-response tooling • Experience defining and operating metrics, dashboards, and reporting for a 24x7 operational service • Experience supporting or coordinating operations across a global footprint, including scheduling, turnover, and team cohesion • Familiarity with automation and process-improvement approaches that reduce analyst toil and improve response speed • History of developing individual contributors into stronger operators and future leaders • One or more industry certifications such as CISSP, CISM, GCIH, GCIA, or equivalent are preferred • Required background investigation • Allstate generally does not sponsor individuals for employment-based visas for this position • Dedicated private workspace free from distractions when working from home • Reliable internet with minimum speeds of 50 MB download and 5 MB upload

🏖️ Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs • Remote work arrangement • Opportunity to develop security operations talent and management capability • Opportunity to challenge the status quo and shape the future of protection • Support for causes that mean the most to employees