AlphaSense
1001 - 5000 employees
Founded 2011
🤖 Artificial Intelligence
💸 Finance
🏢 Enterprise
💰 Debt Financing on 2022-06
Artificial Intelligence • Finance • Enterprise
AlphaSense is a market intelligence and search platform that empowers companies to unlock critical insights across an extensive universe of public and private content, including company filings, broker research, expert calls, and market trends. Its AI-driven technology affords users the ability to conduct comprehensive due diligence with speed and accuracy, reducing uncertainty and blind spots in decision-making. Trusted by major corporations, financial institutions, and asset management firms globally, AlphaSense serves sectors such as financial services, health care, and technology by providing generative AI-powered solutions that integrate internal proprietary data with external premium content.
Associate, Customer & Product Support
🔥 0 minutes ago
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AlphaSense
1001 - 5000 employees
Founded 2011
🤖 Artificial Intelligence
💸 Finance
🏢 Enterprise
💰 Debt Financing on 2022-06
Artificial Intelligence • Finance • Enterprise
AlphaSense is a market intelligence and search platform that empowers companies to unlock critical insights across an extensive universe of public and private content, including company filings, broker research, expert calls, and market trends. Its AI-driven technology affords users the ability to conduct comprehensive due diligence with speed and accuracy, reducing uncertainty and blind spots in decision-making. Trusted by major corporations, financial institutions, and asset management firms globally, AlphaSense serves sectors such as financial services, health care, and technology by providing generative AI-powered solutions that integrate internal proprietary data with external premium content.
📋 Description
• Deliver a world-class customer experience • Provide technical support and address complex inquiries • Partner with product and engineering teams for future developments • Act as a key partner in resolving customer issues and inquiries • Contribute to knowledge base articles and support documentation
🎯 Requirements
• 3 or more years of experience working in a client/product support role • Customer-first mindset and ability to solve complex problems • Strong attention to detail and time management skills • Professional home working environment with dual-screen capacity • Interest in AI, technology, and software applications
🏖️ Benefits
• Performance-based bonus • Equity • Generous benefits program
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