Inside Sales Representative

🕒 September 2

🌽 Illinois – Remote

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💵 $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 13%

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Logo of Alpine Home Air

Alpine Home Air

51 - 200 employees

Founded 2002

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Alpine Home Air is America's Heating & Cooling Store, established in 2002 and based in Chicago, IL. The company offers a wide array of heating and cooling products, including ductless mini-split air conditioning systems, ultra-efficient ducted heat pumps, complete central heating and cooling systems, and hotel-style heating and cooling units. Customers can order various components like air handlers, furnaces, thermostats, and indoor air-quality products through their online platform, which features same-day shipping for orders placed by 1 pm. With an emphasis on efficiency, they also provide consulting services such as system selection, operating cost estimates, and installation guidance.

📋 Description

• Speak with homeowners and contractors by phone or video • Ask questions about the property, project, comfort needs, and budget • Use design software to develop appropriate system recommendations • Explain technical concepts in clear, everyday language • Help customers compare cost, comfort, efficiency, aesthetics, installation complexity, and long-term value • Recommend a direction based on the customer’s priorities • Address questions and concerns that may prevent the customer from moving forward • Follow up with customers and guide qualified opportunities toward purchase • Prepare accurate design summaries so orders can be finalized correctly • Balance sales results with design quality and the long-term customer experience

🎯 Requirements

• Experience in consultative sales, inside sales, customer success, project consulting, or another customer-facing role • Comfortable learning technical products • Comfortable guiding a conversation and asking for a decision • Ability to simplify technical information without oversimplifying it • Careful listening and thoughtful recommendations • Organizational skills when handling several options or project details • Ownership of follow-up and results • Comfortable using software and learning new tools • Experience with HVAC, home improvement, appliances, construction products, building materials, technical products, or other high-consideration purchases is helpful but not required

🏖️ Benefits

• Performance bonus based on customer outcomes, design quality, and team success • Group health insurance plus health savings account • 401k • Paid time off • Paid holidays • Life insurance • Short-term disability • Ongoing training and professional development • Work-from-home (remote) or hybrid Chicago-based • All computer equipment and training will be provided

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