Key Account Manager – Endocrinology, Ocular, Rare Disease

🕒 5 days ago

🌲 Oregon, Washington – Remote

🌲 Oregon – Remote ☕ Washington – Remote

💵 $173k - $234.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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Amgen

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1980

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

💰 $28.5G Post-IPO Debt on 2022-12

Healthcare • Biotechnology • Pharmaceuticals

Amgen is a global leader in biotechnology, focusing on the development and commercialization of innovative medicines made from living cells. The company aims to treat serious illnesses, often targeting diseases with limited therapeutic options. Amgen emphasizes scientific innovation and is committed to ethical research, patient safety, and environmental sustainability. It actively engages in clinical trials and is known for its contributions to the fields of cancer treatment and obesity management among others.

📋 Description

• Reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment • Partner with key stakeholders in targeted accounts across Amgen Rare Disease therapeutic areas • Unlock operational and access challenges across assigned health systems, specialty clinics, infusion centers, and sites of care • Diagnose account-level barriers and execute targeted strategies to improve therapy access and clinic readiness • Optimize buy-and-bill operations and support a reliable patient and customer experience • Assess business environments and identify access, operational, economic, and care-delivery barriers • Develop and execute account plans aligned with customer priorities and Amgen portfolio objectives • Build stakeholder maps and engage clinical leaders, administrators, pharmacy, finance, revenue cycle, procurement, infusion operations, and care coordinators • Translate account data and insights into opportunity hypotheses, action plans, and site performance reviews • Lead assigned account contracting opportunities and coordinate internal approvals and compliant negotiation and execution • Address barriers involving contracting, ordering, distribution, formulary or pathway decisions, customer membership, and product availability • Partner with market access, pricing, trade, reimbursement, legal, and compliance colleagues • Evaluate buy-and-bill workflows including acquisition, inventory, benefit verification, prior authorization, coding, billing, payment, and financial risk • Improve reimbursement readiness, inventory practices, ordering processes, and patient financial navigation • Educate and support sites of care to strengthen readiness to initiate and maintain therapy • Identify operational gaps involving referrals, scheduling, infusion capacity, care coordination, and post-initiation follow-up • Coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners • Provide field insights on customer needs, competitive dynamics, reimbursement trends, and operational barriers • Monitor account performance and adapt priorities compliantly • Maintain accurate account plans, affiliations, activity records, and opportunity documentation • Lead matrix planning and follow-through for priority account initiatives

🎯 Requirements

• Doctorate degree and 2 years of sales experience and/or related account management experience, OR Master’s degree and 4 years of sales experience and/or related account management experience, OR Bachelor’s degree and 6 years of sales experience and/or related account management experience, OR Associate’s degree and 10 years of sales experience and/or related account management experience, OR High School diploma/GED and 12 years of sales experience and/or related account management experience • Approximately 40–60% travel within an assigned geography • Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care • Experience in rare disease, specialty therapeutics, biologics, infusion, or other complex buy-and-bill environments • Knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations • Prior contracting, account negotiation, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care • Understanding of clinic operations and site-of-care decision drivers • Strong business acumen and ability to interpret account economics, reimbursement information, and performance data • Executive communication, problem-solving, and influence skills across clinical and administrative stakeholders • Ability to manage competing priorities, operate independently, and execute through cross-functional teams • Patient-centered, compliant approach to customer engagement and solution development

🏖️ Benefits

• Comprehensive employee benefits package • Retirement and Savings Plan with generous company contributions • Group medical, dental and vision coverage • Life and disability insurance • Flexible spending accounts • Discretionary annual bonus program or sales-based incentive plan for field sales representatives • Stock-based long-term incentives • Award-winning time-off plans • Bi-annual company-wide shutdowns • Flexible work models, including remote work arrangements, where possible • Career development opportunities • Work/life balance

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