Director of Operations

🕒 5 days ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

AMSURG

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🏢 Enterprise

Healthcare • B2B • Enterprise

AMSURG is the nationally recognized leader in the strategic and operational management of ambulatory surgery centers (ASCs), providing high-quality, high-value same-day surgical services and a superior patient experience. The company partners with physician groups and health systems to form joint ventures and manages ASC operations, including anesthesia services and specialty centers for gastrointestinal, ophthalmology and orthopedic procedures. AMSURG emphasizes quality, consensus management with physician partners, and scalable operational expertise across the U. S.

📋 Description

• Build strong local partnerships with physician leaders • Oversee governance and operations of Ambulatory Surgery Centers (ASCs) • Optimize center operations to enable growth across a multisite, multimarket environment • Oversee approximately $50M to $100M in revenue and typically 6-15 ASCs • Build leadership pipelines and develop regional growth strategies • Manage ASC P&L in partnership with Center Administrators and physician partners • Execute center strategy with support from the VP of Operations • Identify service-line and organic growth opportunities • Implement corporate initiatives at assigned ASCs • Collaborate with marketing, Business Development, Physician Recruiting, Practice Recruiting, Communications, and other DOOs to drive volume growth • Develop strategies to grow case volume, reduce expenses, and improve patient experience and outcomes • Manage health system partners and provider equity group relationships • Prepare for and lead ASC board meetings; potentially serve on ASC joint-venture boards or as board Chairman • Manage ASC initiatives and day-to-day operations • Mentor and train Center Administrators and coordinate onboarding and learning and development programs • Coordinate with Clinical and Revenue Cycle Management teams to improve performance and revenue-cycle KPIs • Build relationships with ASCs and physicians and conduct quarterly on-site visits as business needs require • Develop staffing models and monitor FTE utilization • Provide backup for ASC administrative functions such as payroll and payables • Partner with corporate functions on IT, HIPAA, audits, human resources, training, policies, quality, revenue cycle, and procurement • Identify best practices and motivate adoption of new opportunities • Mitigate legal issues with the VP of Operations and legal department • Develop and execute ASC-level action plans • Support physician recruitment and retention for business and market development • Broker AMSURG resources and maintain ownership of situations through resolution • Schedule and lead quarterly board meeting agendas, capture minutes, and follow up on action items • Oversee quality, operational efficiency, staffing, policies, risk management, regulatory compliance, patient experience, information technology, security, and financial management • Manage and report ASC financial performance, budgets, forecasts, capital requests, volume targets, and EBITDA targets • Oversee Revenue Cycle Management to ensure accounts-receivable benchmarks and efficient cash flow

🎯 Requirements

• Bachelor’s degree in healthcare administration or relevant field, and/or equivalent combination of education and work experience • Minimum five to seven (5-7) years of healthcare management experience • Experience preferred managing up to $40 million+ in revenue at a minimum • Experience with contract negotiations and managed care models within a complex organization • Multi-state healthcare system experience preferred • Minimum three (3) years’ experience managing healthcare operations staff • Knowledge of operations in an outpatient or physician specialty service line preferred • Clinical and/or Revenue Cycle Management experience preferred • Willingness to travel up to 60% of the time, with an average travel commitment of 40-60% • Excellent customer service, interpersonal, leadership, management, organizational, verbal and written communication, judgment, and decision-making skills • Understanding of healthcare trends and their relationship to Ambulatory Care • Ability to manage multiple projects under tight deadlines with meticulous attention to detail • Ability to deliver presentations to senior management, boards, community groups, physicians, and staff • Self-motivated and able to work without direct supervision • Ability to integrate and harmonize diversified functions • Ability to understand, influence, and partner with others • Ability to resolve problems quickly and effectively • Must be able to sit or stand for extended periods, operate a computer and other office equipment, and communicate clearly in person and/or over the phone • Requires occasional walking, bending, reaching, and lifting

🏖️ Benefits

• Full-time employment • Remote work arrangement • Travel reimbursement is not explicitly stated • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions