Operations Associate

🕒 September 21

🤠 Texas – Remote

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💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 24%

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Logo of Annie Aesthetic

Annie Aesthetic

2 - 10 employees

We are an industry leading medical aesthetics group that is partnering with or acquiring best-in-class clinics across the USA. We provide world-class support to our partner-clinics, helping our partners and clients achieve their personal and professional goals.

📋 Description

• Provide operational support to medical aesthetics clinics through cross-functional operations and marketing work • Support and manage project plans, SOPs, and implementation checklists for marketing initiatives • Execute and project-lead initiatives in marketing strategies • Provide weekly updates and track KPIs with Clinic Managers and AST • Organize and monitor marketing workstreams with AST Directors, AST Marketing, and Clinic Managers • Collaborate with Zenoti and other system counterparts and clinic staff to implement new systems • Train and support clinic teams on Zenoti, AesthetixCRM, and other systems • Optimize systems and plan future adoption areas to streamline operations and increase revenue • Interface with third-party vendors for clinic needs and ad-hoc items • Ensure compliance with business licenses, permits, clinical requirements, and best practices • Report directly to the Chief Implementation Officer and work with the executive team and partner-brand leaders

🎯 Requirements

• Bachelor’s degree required • 1.5+ years of professional experience in operations, consulting, accounting, finance, or similar • Experience with marketing CRMs, automation tools, or analytics platforms is preferred • Experience in healthcare, medical aesthetics, or similar is a plus • Strong interpersonal skills with proven ability to build trusted relationships across all levels of the organization • Advanced user of Excel and technical systems • Technology integration experience is preferred • Excellent written and verbal communication skills • Ability to articulate complex concepts clearly and sensitive items with kindness • Creative and strategic thinker with strong judgment in brand alignment, messaging, and presentation • Ability to generate new ideas to improve marketing execution and system efficiency • Ability to operate in fast-paced, ambiguous environments with a focus on results • Track record of successfully managing multiple work streams and optimizing processes • Open to travel as required

🏖️ Benefits

• Performance bonus • Remote work with travel to partner locations as needed • Flexible paid time off • Health reimbursement plan • 401K plan • Flexible schedule • Employee discounts • Annual $1,000 stipend towards clinic services/products

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