Security Remediation Consultant

Job not on LinkedIn

🔥 15 hours ago

🇨🇦 Canada – Remote

💵 $55k - $75k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

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Anovia

WebsiteLinkedInAll Job Openings

2 - 10 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

Artificial Intelligence • Enterprise • SaaS

Anovia is a company that designs, orchestrates, and deploys autonomous AI agents—both conversational and voice agents—to deliver enterprise automation services. Their platform focuses on orchestration and enterprise integration, connecting agents with CRM, ERP, ECM systems and APIs to automate workflows like scheduling, collections, and knowledge retrieval. Anovia offers pilots and production deployments (promising a working AI voice agent in 30 days) and emphasizes automation solutions that streamline decisions, workflows, and customer interactions for business users.

📋 Description

• Work and resolve NOC tickets for Avaya Aura voice environments • Inventory in-scope Avaya Aura components and software versions • Map each component to the applicable Avaya Security Service Pack and track pending items against Avaya security notices • Apply and verify interim hardening, including restricting access to management interfaces • Plan and schedule maintenance windows with client stakeholders • Apply Service Packs and patches • Validate each change with before-and-after evidence and document the results • Prepare remediation closeout documentation • Coordinate with client and delivery teams

🎯 Requirements

• 5+ years of hands-on Avaya Aura platform administration and support across Communication Manager, Application Enablement Services, and Device Services • 3+ years of Red Hat Enterprise Linux (RHEL) administration and patch management • Hands-on experience installing Avaya Security Service Packs or Super Patches on Aura appliances • 5+ years of experience in enterprise unified communications or telecommunications • Working knowledge of UC architecture, SIP, and H.323 • Strong change management discipline for production voice systems • Clear written and verbal communication with clients • Availability to work scheduled shifts of 8:00 a.m. to 4:00 p.m. or 2:00 p.m. to 10:00 p.m. Eastern, plus off-hours and weekend maintenance windows, and at short notice when new Service Packs are released • A dedicated workspace and a reliable wired internet connection suitable for remote work • Fluent in English, written and verbal • Legally entitled to work in Canada without employer sponsorship • French language skills, written and verbal are preferred • Current Avaya Aura credentials (ACSS, ACIS, or ACDS), or Red Hat certification such as RHCSA are preferred

🏖️ Benefits

• Fully remote work • Six-month term position • Scheduled shifts with Eastern Time options • Opportunity to collaborate with a skilled technical team and engage with customers • Equal opportunity employer

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