Ansafone Contact Centers
501 - 1000 employees
Founded 1970
🏥 Healthcare
⚖️ Legal
🍽️ Food & Beverage
Healthcare • Legal • Food & Beverage
Ansafone Contact Centers is an award-winning U. S. -based contact center and business process outsourcing (BPO) provider offering inbound and outbound call center services, multi-channel customer support (phone, email, live chat, social media), custom IVR, bilingual and HIPAA-compliant solutions, and email management. With about 50 years of experience, Ansafone delivers scalable, 24/7/365 customer care, VIP support, and outbound sales services across industries like healthcare, education, financial services, government, retail, and utilities, focusing on customized integrations, KPI-driven performance, and single-call resolution.
Bilingual Customer Service Representative
Job not on LinkedIn
🕒 July 23
🎰 Nevada, North Carolina, +2 more states – Remote
💵 $14 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗣️🇪🇸 Spanish Required
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Ansafone Contact Centers
501 - 1000 employees
Founded 1970
🏥 Healthcare
⚖️ Legal
🍽️ Food & Beverage
Healthcare • Legal • Food & Beverage
Ansafone Contact Centers is an award-winning U. S. -based contact center and business process outsourcing (BPO) provider offering inbound and outbound call center services, multi-channel customer support (phone, email, live chat, social media), custom IVR, bilingual and HIPAA-compliant solutions, and email management. With about 50 years of experience, Ansafone delivers scalable, 24/7/365 customer care, VIP support, and outbound sales services across industries like healthcare, education, financial services, government, retail, and utilities, focusing on customized integrations, KPI-driven performance, and single-call resolution.
📋 Description
• Answer inbound calls and make outbound calls. • Assist customers with inquiries and provide solutions. • Work in a high call volume environment. • Collaborate with team members to maintain a positive culture and service quality. • Meet performance metrics for call handling and customer satisfaction.
🎯 Requirements
• Bilingual in English and Spanish. • Computer skills in a windows-based environment. • Able to type at a minimum 25-30 words per minute • Able to demonstrate integrity, honesty, and a strong work ethic • Punctual, with great attendance. • Ability to multi-task while maintaining efficiency and composure. • Must be able to pass a post offer/pre-employment background check.
🏖️ Benefits
• Paid Training • WE PROVIDE ALL EQUIPMENT • Family Oriented Team • PTO • Medical, Vision and Dental • Company matching 401K plan • Employee Assistance Program • Short- and long-term disability • Life Insurance options
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