Senior Site Reliability Engineer, SRE

🔥 12 hours ago

🇨🇦 Canada – Remote

⏳ Contract/Temporary

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 10%

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Logo of Arctiq

Arctiq

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Arctiq is a company that specializes in providing transformative infrastructure, security, and platform engineering solutions. They focus on enterprise security, modern infrastructure, and platform engineering, helping businesses architect practical and efficient solutions using world-class technologies. Arctiq offers managed security services, cloud security, and modern infrastructure solutions such as wireless networking and hybrid cloud infrastructure. They work with various sectors including healthcare, education, government, and more to enhance connectivity and bolster security using innovative technologies. Their services cover comprehensive infrastructure and security needs, from video surveillance in schools to smart city initiatives and cloud-native solutions for industries like oil & gas.

📋 Description

• Support an Arctiq client in building an SRE Center of Excellence • Establish SRE standards, release discipline, and a consistent operating model across application teams • Embed reliability standards into delivery pipelines and Dynatrace throughout the release lifecycle • Work with two or three application teams per wave and leave reusable templates for tags, SLOs, synthetics, and dashboards • Define user-journey-based SLIs, targets, time windows, and error-budget tracking • Build SLOs in Dynatrace as code and provide compliance, burn-rate, and status views • Configure error-budget-based paging through Dynatrace and ServiceNow with runbook links • Add production-readiness checks to delivery pipelines, including synthetic validation, reliability baselines, and rollback testing • Support blue-green releases and safe rollback procedures • Report DORA metrics and connect them to error-budget performance • Participate in on-call rotations and investigate incidents using Dynatrace and ServiceNow • Conduct blameless post-incident reviews and convert findings into runbooks or backlog items • Communicate reliability status, milestones, blockers, and next steps to application owners and leadership • Lead the SRE Center of Excellence with other SRE leaders, establish standards, train team champions, and conduct error-budget reviews • Establish a production-ready golden path within the first 90 days • Enable application teams to independently promote changes using SRE frameworks and templates • Review error budgets and SLO performance monthly

🎯 Requirements

• Strong SRE and reliability engineering experience, including SLOs, SLIs, error budgets, production readiness, and DORA metrics • Hands-on Dynatrace experience, including RUM, services, synthetics, SLOs, alerting, dashboards, and distributed tracing • Strong understanding of CI/CD, GitLab or similar tools, Infrastructure as Code, release controls, and automated reliability checks • Experience with Kubernetes, APIs, client-server architectures, and blue-green or similar deployment strategies • Strong knowledge of change management, incident response, on-call practices, ServiceNow, and production troubleshooting • Experience embedding reliability practices throughout the software delivery lifecycle, from development through production • Proven ability to lead engineers or SRE practices, establish standards, and drive adoption across application teams • Strong communication skills with the ability to work across engineering, application owners, and business stakeholders • An outcome-focused approach with experience managing clear milestones, deliverables, ownership, and timelines • Contractor availability for a 6–9 month contract opportunity

🏖️ Benefits

• Equal opportunity employer • Inclusive work environment • Interview-process and other accommodations or adjustments available upon request

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