Claims Process Innovation Manager

🕒 June 16

🌲 North Carolina, Virginia – Remote

🌲 North Carolina – Remote ⚔️ Virginia – Remote

💵 $100k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 34%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Aspire General Insurance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🛡️ Insurance

💸 Finance

☁️ SaaS

💰 Debt financing on 2025-09

Insurance • Finance • SaaS

Aspire General Insurance is a U. S. -based auto insurance carrier that specializes in affordable, non-standard and standard personal auto policies. The company provides digital-first services — including producer and insured portals, quoting, endorsements, payments, and claims handling — and partners with insurance producers and agencies to distribute coverage. Aspire emphasizes speed, flexibility, and reliable customer support (including Spanish-language service) through a modern platform and streamlined workflows.

📋 Description

• Lead the design, governance, and continuous improvement of claims processes across multiple business lines. • Manage and prioritize a portfolio of process innovation and automation initiatives aligned to business strategy and operational priorities. • Oversee and actively participate in testing and validation of new vendor solutions, automation tools, and technology functionality. • Collaborate with Claims leadership, frontline operations, Casualty, and Shared Services to identify and implement process improvements. • Maintain governance of standard claims processes, ensuring documentation, communication, change management, and adoption across the organization. • Partner with Technology teams and Product Owners to validate new functionality, support implementation, and ensure sustainability of changes. • Conduct and oversee vendor quality and performance reviews.

🎯 Requirements

• 7+ years of experience in claims operations or process improvement. • Strong knowledge of claims operations. • Demonstrated ability to lead initiatives and influence stakeholders. • Experience with vendor solutions and system testing. • Strong analytical and facilitation skills. • Prior people or project leadership experience. • Lean, Six Sigma, Agile, or Change Management certification. • Experience with governance or compliance oversight.

🏖️ Benefits

• Medical • Dental • Vision • PTO • 401k • Company observed Holidays