Senior Total Loss Specialist

🕒 3 days ago

🇺🇸 United States – Remote

💵 $32 - $37 / hour

⏰ Full Time

🟠 Senior

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aspire General Insurance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🛡️ Insurance

💸 Finance

☁️ SaaS

💰 Debt financing on 2025-09

Insurance • Finance • SaaS

Aspire General Insurance is a U. S. -based auto insurance carrier that specializes in affordable, non-standard and standard personal auto policies. The company provides digital-first services — including producer and insured portals, quoting, endorsements, payments, and claims handling — and partners with insurance producers and agencies to distribute coverage. Aspire emphasizes speed, flexibility, and reliable customer support (including Spanish-language service) through a modern platform and streamlined workflows.

📋 Description

• Manage all aspects of total loss claims involving company-retained and owner-retained salvage vehicles • Use approved resources to determine accurate vehicle valuations • Review coverage and answer customer questions regarding the claim-handling process • Explain vehicle valuations, settlement calculations, and the total loss process • Negotiate total loss settlements with insureds and third-party claimants • Communicate with insureds, claimants, lienholders, salvage vendors, and other involved parties • Handle salvage disposition and move vehicles to storage-free locations or salvage vendors quickly • Prepare and send required Department of Motor Vehicles forms and company documents • Review completed documents for accuracy and completeness • Comply with applicable state and federal laws, Department of Insurance requirements, carrier standards, and company policies • Assist team members with complicated or complex total loss claims • Complete assigned work accurately and independently with limited supervision • Support Claims leadership with special projects and departmental initiatives • Maintain regular, reliable, and punctual attendance • Perform other duties as assigned

🎯 Requirements

• Minimum of five years of Total Loss experience • Demonstrated experience handling total loss claims from valuation through settlement • Experience managing both company-retained and owner-retained salvage • Ability to interpret vehicle valuations and explain settlement calculations clearly • Strong negotiation, analytical, decision-making, and organizational skills • Strong interpersonal and customer-service skills • Proficiency with Microsoft Word, Excel, Outlook, and web-based systems • Ability to type at least 35 words per minute • Ability to pass a background check • Ability to work independently and manage claims with minimal supervision • Broader automobile claims or insurance industry experience preferred • Knowledge of insurance practices, terminology, and coverage concepts preferred • Experience assisting with complex total loss claims preferred • Bilingual communication skills preferred