Project Manager, Professional Services

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $90k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 21%

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Logo of Aspire Software

Aspire Software

1001 - 5000 employees

🏨 Hospitality

📦 Logistics

🏗️ Construction

Hospitality • Logistics • Construction

Aspire Software is a company that focuses on acquiring and nurturing businesses with a strong foundation in outstanding products and passionate teams. As part of the Valsef Group, Aspire Software offers resources, knowledge, and a suite of best practices to enhance and expand operations for continuous improvement and sustainable growth. The company emphasizes decentralization to unlock innovation and adaptability within its acquired entities. Aspire Software is dedicated to serving its customers through long-term technology partnerships, leveraging capital and expertise in various verticals to grow both the businesses and individuals involved.

📋 Description

• Lead client implementations and migration projects from requirements and planning through testing, go-live, and post-implementation support • Build project plans, milestones, customer testing plans, cutover strategies, and contingency plans • Coordinate software upgrades, testing activities, and dependencies across technical and client teams • Manage multiple client engagements or workstreams, including enhancements and statements of work • Monitor scope, timelines, budgets, resource capacity, dependencies, risks, and delivery commitments • Track project costs against plan, forecast variances, and act when financial or delivery targets are at risk • Identify risks and constraints, determine next steps, and escalate when senior support is needed • Maintain accurate project plans, requirements, workflows, testing records, defects, decisions, and reporting • Produce scheduled reporting on milestones, deliverables, velocity, burndown, budget performance, resource capacity, and timeline risk • Serve as a client point of contact and clarify expectations, responsibilities, decisions, and next steps • Lead project meetings, status updates, escalations, and decision-making discussions • Translate technical topics for non-technical audiences and provide technical teams with business context • Build client trust through transparent communication, realistic expectation-setting, sound judgment, and consistent follow-through

🎯 Requirements

• 3–5 years of experience in project management, preferably in software implementation or SaaS environments • Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment • Strong analytical, organizational, and prioritization skills • Effective communication, including translating technical concepts for non-technical audiences and vice versa • Experience working independently and in collaborative, cross-functional team settings • Ability to adapt to shifting priorities, demands, and timelines with composure • Familiarity with AI-assisted tools for project documentation, reporting, and workflow efficiency • Excellent verbal and written communication skills • Bachelor’s degree in Computer Science, Business, or a related field preferred; equivalent professional experience will be considered • Familiarity with Smartsheet, Jira, Confluence, or similar project management/collaboration tools • Ability to manage resource capacity, recognize when intervention is needed, and resolve or escalate delivery constraints • PMP certification strongly preferred • Scrum Master experience or certification strongly preferred • Experience in the direct selling or MLM industry strongly preferred

🏖️ Benefits

• Occasional travel when required for client or project needs • Increasing autonomy to lead engagements, make recommendations, resolve issues, and recognize when escalation requires additional support • Opportunities to identify better ways to plan, communicate, manage risk, and deliver for clients • Inclusive workplace committed to diverse, equitable, and inclusive teams • Alternative accommodation available at any stage of the recruitment process

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